Having Optimum Lightpath’s high-speed circuits has opened new doors for us,” said Matino. “Optimum Lightpath’s service quality is very high, they respond fast to emergencies and the reliability, especially considering the price point, is top-notch.
Jericho, New York (PRWEB) September 25, 2012
Optimum Lightpath®, a market leader in Ethernet-based communication solutions for New York metropolitan area businesses, has helped Tekmark Global Solutions, LLC evolve its business to better leverage a global workforce and achieve cost and operational efficiencies. Headquartered in Edison, New Jersey, Tekmark is one of the largest privately-held providers of information technology, communications and consulting services to Fortune 100 and 500 companies worldwide.
Tekmark serves a range of industries, including telecom, pharmaceutical and financial, from its 22,000 square foot Red Bank, New Jersey solutions facility that acts as a hub for global operations. The company is responsible for the management of more than 1,500 desktops and laptops, 1,500 firewalls, more than 500 Linux, UNIX and Windows servers, and associated routers and switches. Prior to taking advantage of a 100 percent fiber network from Optimum Lightpath, Tekmark provided many of these services using co-location facilities. Tekmark sought out alternatives that could provide high-speed services within its facility in order to reduce rent costs associated with the co-location facilities and gain 24/7 control of servers.
“Our customers count on us for around the clock monitoring and we seek continuous improvement in our customer support,” said Louis Matino, director of operations for Tekmark Global Solutions. “Working with Optimum Lightpath allowed us to gain more control over our infrastructure.”
Since deploying a combination of Internet Voice Bundle and E-Line products from Optimum Lightpath at its Red Bank Facility, Tekmark has been able to streamline operations by bringing all equipment in house and giving global staff better remote access. Tekmark can support a wide range of customer needs, including managed hosting services, a network operations center, and security operations center.
“Having Optimum Lightpath’s high-speed circuits has opened new doors for us,” said Matino. “Optimum Lightpath’s service quality is very high, they respond fast to emergencies and the reliability, especially considering the price point, is top-notch. We don’t consider Optimum Lightpath to be just another vendor – they are our true partner.”
“At Optimum Lightpath, we strive to understand what our customers need and offer the right mix of products, support and value that will help them thrive,” said Julia McGrath. “Tekmark runs a complex operation with distinct needs given the high level of support it must offer its customer base. It has been exciting to watch Optimum Lightpath’s high-bandwidth data services contribute to Tekmark’s operations and growth.”
Optimum Lightpath has named Tekmark its Customer Spotlight of the Month for September 2012. For more information about Optimum Lightpath, visit http://www.optimumlightpath.com. For more information about Tekmark’s services please visit http://www.tekmarkinc.com.
About Optimum Lightpath
Optimum Lightpath, a division of Cablevision Systems Corporation (NYSE: CVC), is an industry leader in providing advanced Ethernet-based data, Internet, voice, video transport solutions and managed services to businesses across the New York metropolitan area. Optimum Lightpath’s Network is a highly reliable, resilient, and scalable fiber-to-the-business-premises network extending more than 5,000 route miles connecting more than 5,500 fiber-lit locations. Exclusively focused on meeting customer needs in the world’s largest business market for 20 years, Optimum Lightpath has been continually recognized for its high level of customer service. For 14 straight years, the New York State Public Service Commission has given Optimum Lightpath its Commendation of Excellence. Optimum Lightpath has received many industry awards for innovation and leadership, most recently being named the 2011 North American Regional Service Provider of the Year by MEF. For more information, visit http://www.optimumlightpath.com.