Having a talented Customer Service Manager with significant experience will help establish a more sophisticated customer service operation and continue to build the culture within the organization.
New York, NY (PRWEB) September 27, 2012
CAMFormulas.com announced this week that due to an explosion in customer orders, the e-commerce retailer of vitamins and supplements has added staff to its New York City office.
Katie Allgier was hired in early September as a Customer Service Manager. Ms. Allgier brings 5 years' e-commerce experience with large-scale online sellers to the position at CAMFormulas.com. She will handle all aspects of customer service and some of the operational duties of the company.
"Rapid growth has required us to expand our customer service capabilities,” explains Josh Harwell, CAMFormulas.com CEO. “Having a talented Customer Service Manager with significant experience will help establish a more sophisticated customer service operation and continue to build the culture within the organization.”
The company expects to hire more new employees within the customer service department by the end of the calendar year.
CAMFormulas.com Enjoys Increased Customer Purchases
The online retailer has seen its customer base grow nearly fivefold in the last six months. Harwell attributes recent success to an aggressive customer service campaign, including the company's Price Match Guarantee and Free Shipping Policy.
“We have every confidence that with the addition of Katie Allgier to our team, we will continue to grow our company through outstanding customer service,” comments Harwell.
CAMFormulas.com Offers Casual, Fun Work Environment
Harwell cites Zappos as the CAMFormulas.com model for workplace culture. According to the Zappos blog, the Internet shoe retailer injects “fun and a little weirdness” into office life as a way to build their brand and ensure employee loyalty.
CAMFormulas.com emulates the Zappos values. Harwell states that he wants employees to be happy to come to work each day. He intends to achieve this through building a casual but productive work environment and encouraging individuality and innovation in employees.
CAMFormulas.com is an online retailer specializing in high-quality health, nutritional, and beauty products. Offering only the top brands – such as Pure Encapsulations, Pharmax, Metagenics, and Bio-Tech – CAMFormulas.com carries more than 9,000 products to fit a range of consumer needs. CAMFormulas.com prides itself not only on the exceptional products they offer, but also on top-notch customer service and fast, free shipping. For more information about CAMFormulas.com, call 1-800-287-1181 or visit http://www.camformulas.com.