Unified Communications Technologies Utilizes Doble Group to Enhance and Automate its Sales Process

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Doble Group, LLC, a consulting firm that focuses on improving business results through the implementation of CRM and Performance Management solutions and the alignment of its teams and processes for success, announced today that Unified Communications Technologies (UCT), a Dominican Republic-based company which focuses on the consulting, deployment, training and support of information and communication technologies, has selected Doble Group to streamline and automate its sales processes for increased sales.

Doble Group, LLC, a consulting firm that focuses on improving business results through the implementation of CRM and Performance Management solutions and the alignment of its teams and processes for success, announced today that Unified Communications Technologies (UCT), a Dominican Republic-based company which focuses on the consulting, deployment, training and support of information and communication technologies, has selected Doble Group to streamline and automate its sales processes for increased sales

UCT’s innovative solutions are based on standards that interact with their environment and include structured cabling, wireless networks, information security, video surveillance, LAN/WAN bandwidth and optimization, knowledge transfer, network routing and switching, IP telephony and VoIP. Though UCT was growing at a steady rate, the company didn’t have any formal way to track client interaction and measure sales.

Once the Doble Group team was able to ascertain UCT’s specific needs and workflows, it developed a custom solution for the company. Also, by providing training for UCT on how to best use its CRM to its fullest capacity, Doble Group enabled the UCT team to optimize the power of Salesforce CRM. Doble Group also provides UCT with ongoing support to make sure sales and business processes are continuously aligned with the Salesforce CRM application.

“Since utilizing Doble Group to enhance our sales processes, we have doubled our sales,” remarked Edder Herrera, General Manager of UCT. “In addition to significantly growing our sales, we’ve improved our sales meetings because we go into them with more data more quickly to assess our clients. Our salespeople like that they can now use Salesforce CRM as a tool to help them improve their sales interaction, and the technology helps them improve that interaction.”

About Doble Group, LLC
Doble Group combines sales performance improvement consulting with cloud computing technologies to improve business results for companies throughout the U.S., Central America, the Caribbean and Latin America. The company understands the importance of delivering and supporting integrated, end-to-end solutions for customers and is uniquely qualified to deliver these services through hands-on experience. Our mission is to deliver holistic business solutions that deliver bottom-line results to clients. For more information, visit: http://www.doblegroup.com.

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