Connect First, a Leading Hosted Contact Center Solutions Provider, Selected as a Finalist for the 13th Annual IQ Awards by Boulder County Business Report

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Connect First and Cloud Routing honored for Outstanding Innovation.

Connect First SaaS

“Our business thrives in this environment, where creativity, integrity and discipline collide," stated Geoff Mina, CEO, Connect First.

Connect First, has been named as a finalist of the 2012 IQ Awards (Innovation Quotient) presented by the Boulder County Business Report. Now in its 13th year, the awards event will be held Wednesday, Oct. 3, at the Boulder Theater, and honors companies in Boulder and Broomfield counties and in the Denver/Boulder corridor that have innovative products or services.

“It is an honor to be part of the IQ Awards, as the event truly showcases the high level of innovation in Boulder Valley,” stated Geoff Mina, CEO, Connect First. “Our business thrives in this environment, where creativity, integrity and discipline collide to provide intelligent solutions for our clients. It is a lot of fun.”

With Connect First Cloud Routing, calls can be routed to multiple distributed contact centers or assigned to secondary queues such as IVR, or specialized ACD skill groups. Connect First Cloud Routing is 100% on demand, and offered as a SaaS (Software as a Service) solution.

The event on Wednesday October 3rd will be held at the historic Boulder Theater, and winners will be chosen by a panel of judges after finalists make short pitches at the event. The audience will have the honor of selecting the Innovation of the Year.

About Connect First

Connect First is a leading telecommunications service provider and contact center solution firm focused on enabling growth and profitability through a robust portfolio of cloud-based communications solutions. As a hosted call center management solutions provider, Connect First offers a customized platform, designed and supported by a team of highly experienced engineers, designers and business analysts.

Connect First offers Cloud Routing, Inbound ACD, Outbound Dialing, Call Tracking, Interactive Voice Response (IVR), Voice Broadcast, Disaster Recovery, Predictive Dialer, Real-Time Telemetry, CDR Reporting, Live Agent Chat and more. Through a consultative approach with each customer interaction, Connect First builds customized solutions to meet the needs of a discerning customer base.

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Darren Prine
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