NEW YORK, NY (PRWEB) September 28, 2012
ServiceChannel, the market leader in facilities management co-sourcing, today processed its 30 millionth online work order, according to the company, reaching a major milestone for the retail facilities management industry.
ServiceChannel provides facilities professionals, managing multiple locations, with a collaborative cloud technology platform where they can source, credential, procure, manage and pay service contractors. “Having over 30 million work orders processed by hundreds of the world’s leading consumer brands across our platform is a clear indication that our industry has embraced technology and is innovating for the future.” said ServiceChannel founder and CEO, Steven Gottfried.
With a history in contractor management software, ServiceChannel’s founders saw a need in 1999 to provide retail facilities managers with increased and immediate visibility to facilities service data. ServiceChannel evolved their products to the cloud, initially offering retail and restaurant chains online access to a comprehensive database of service information and performance metrics. The Professional Retail Store Maintenance Association (PRSM) named ServiceChannel as Vendor of the Year in 2011.
“We are proud to reach this important milestone. Our industry is continually evolving and we’re excited to be part of driving that process.” said Mr. Gottfried, who was also elected to the PRSM board during the PRSM 2011 National Conference.
ServiceChannel provides facility managers with a single platform to source, procure, manage and pay for facility maintenance services from their own network of contractors. By providing a real time, web-based view of service data across all trades, locations and contractors, facility managers drive significant ROI for their organizations without relinquishing control to outsourcers or investing in new infrastructure. More than 30,000 contractors use ServiceChannel every day at over 80,000 locations in over 24 countries. For more information, please visit http://www.servicechannel.com