Running dictations through the speech recognition engine makes the document turnaround time more efficient and allows our support staff to focus on higher value work such as client service matters.
Chicago, IL (PRWEB) September 30, 2012
BigHand, a leader in voice productivity technology and workflow digital dictation for the legal marketplace, today announced that St.Louis-based firm, Evans & Dixon LLC has introduced BigHand’s speech recognition integration with Nuance’s Dragon NaturallySpeaking to select staff, reducing the document transcription process by upwards of 60 percent, freeing up support staff to focus on high priority matters.
With an established reputation in the insurance and business industry for its commitment to helping clients achieve their objectives, Jeff Sheldon, Chief Information Officer, Evans & Dixon LLC, explained the firm’s motivation behind trying BigHand’s Server-Based speech recognition integration, saying “Reducing transcription time was the central business driver. When you are a growing firm like we are, you are constantly looking for ways to be more efficient and get more work done in a timely matter. Running dictations through the speech recognition engine makes the document turnaround time more efficient and allows our support staff to focus on higher value work such as client service matters.”
Commenting on where the firm finds the most benefit for utilizing BigHand’s speech recognition integration, Mr. Sheldon said, “The heaviest users and our biggest fans are the attorneys who submit longer dictations for documents, as well as, dissertations. The secretaries can run the dictation through the speech recognition engine and significantly reduce their transcription time. One secretary has seen her time spent on transcribing documents reduced by 60 percent with the integration. Once they start using it, they really start to see how this can help them be more efficient and focus on other important assignments. The accuracy is extremely good so the secretaries love it and the training is minimal for the attorneys, which is a huge selling point.”
Specializing in the legal industry, BigHand voice productivity technology brings together smartphone dictation apps, workflow digital dictation software, a server-based Dragon NaturallySpeaking engine from Nuance Communications, law firm systems integration and efficiency analytics reports. BigHand is used daily by over 160,000 professional users globally. Any firm wishing to evaluate the technology should email inquiry(at)bighand(dot)com for a 30-day trial.
The BigHand Group supports over 160,000 professionals globally, across 1,500 organizations, and is based out of Chicago, London, Sydney and Toronto. BigHand’s voice productivity technology combines workflow digital dictation, Smartphone applications and speech recognition to offer the legal market a technology that allows attorneys to use their voice to get more done while improving operational efficiencies and reducing overhead costs. Further info is available at http://www.bighand.com
Allison Stegich, Marketing Manager, BigHand, Inc., Allison.Stegich@bighand.com