iService Scripting Language Gets Upgrade

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The iService Scripting Language has been upgraded with several new commands that facilitate integration with other websites and more advanced applications.

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Organizations that want to develop a more complete enterprise type of workflow now have a very robust set of tools with iService and its integrated scripting and forms environment," said Scott Whitsitt, Founder and CEO of One-to-One Service.com

One-to-One Service.com announced today that the iService Scripting Language (ISL), an integral part of the iService Customer Interaction Solution, has been enhanced with a number of new commands that support more advanced forms and workflow development. The enhancements allow web developers to use a variety of programming techniques, such as incorporating other iService forms into a current form using an INCLUDE command.

"One of the unique aspects of iService is the ability to separate the business logic from the user presentation," said Scott Whitsitt, Founder and CEO of One-to-One Service.com. "For example, a business analyst can easily prepare a form that captures user input and generates various notifications across the enterprise. A graphic designer can then modify the interface for corporate branding. These new enhancements take this a step further by providing various capabilities that appeal to web developers that have experience with other languages such as PHP or ASP.net. Organizations that want to develop a more complete enterprise type of workflow now have a very robust set of tools with iService and its integrated scripting and forms environment."

About One-to-One Service.com
One-to-One Service.com is a leading provider of online customer service and marketing software (iService) that is easy to implement and even easier to use. iService routes and manages customer inquiries, captures a complete history of every customer interaction, provides a powerful self-help web site, and includes integrated email marketing capabilities (iCentives®). iService is available as an on-demand or on-premise solution and can be easily integrated with your existing web site.

Formed in 1997, One-to-One Service.com is a veteran in the online service and marketing industry and powers the support needs of Fortune 50 companies as well as SMBs. Located in Champaign, Illinois, One-to-One Service.com can be reached at 217.398.MAIL (6245) or on the Web at http://www.1to1service.com.

iService, iCentives, the One-to-One Service.com logo, and the name One-to-One Service.com are registered trademarks of One-to-One Service.com, Inc.

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Scott Whitsitt

Joe Nuval