“We are very pleased to offer to you the opportunity to hear experts like Boan Rubalcava, the President of Nuxiba Technologies, speak on maximizing the potential of call center software."
--Steve Bederman, CEO, thē Call Center Corporation
Denver, CO (PRWEB) April 13, 2012
As the first of a series of expert talks on call center software, thē Call Center Corporation announces a free webinar on “How to Increase Contact Rates with Call Center Software” Thursday, April 19th 12 pm MDT by Boan Rubalcava, President, Nuxiba Technologies. Boan Rubalcava has served as president of Nuxiba Technologies since 2008. Boan brings 17 years of experience in deploying and promoting telephony solutions through technology and software. In his career he has dealt extensively with computer telephony, unified messaging, and contact center solutions.
In this webinar hosted by thē Call Center Corporation, April 19, 12 pm MDT, Boan will discuss how to maximize efficiency, effectiveness and ROI by choosing the correct outbound dialing modes, including manual dialing; preview dialing with CRM; intensive or power dialing; progressive dialing and predictive dialing. Boan will offer guidelines on how to select the appropriate dialing mode and factors to consider when selecting dialing mode. In addition, Boan will address unattended or reminder broadcast dialing, strategies for inbound calls and how to maximize inbound call completion rates, and the importance of call recording.
thē Call Center Corporation, “Transforming The Call Center – Fueled by Imagination, Delivered with Passion,” is the leader in understanding the nuances of and optimizing call center technology. Led by Steve Bederman and his team of call center experts with decades of expertise in the contact center industry, thē Call Center Corporation pulls from a pool of experts to provide clients with superior knowledge and advice on call center solutions. thē Call Center Corporation will offer a series of webinars with experts sharing advice on pertinent topics in the call center industry.
thē Call Center Corporation offers a full range of call center software and technology solutions and tailors these solutions to fit the customer’s needs. thē Call Center Corporation chose Nuxiba Technologies as a top rated hosted call center solution. Nuxiba’s award-winning CenterWare Suite Contact Center® features a graphically rich, highly intuitive, interactive user interface with all the capabilities required by administrators, supervisors and agents in a call center solution. thē Call Center Corporation distributes Nuxiba Technologies hosted call center software in the US market.
“We are very pleased to offer to you the opportunity to hear experts like Boan Rubalcava, the President of Nuxiba Technologies, speak on maximizing the potential of call center software,” remarked Steve Bederman, CEO, thē Call Center Corporation. “With his 17 years of experience, we are sure you will gain useful advice and information from his webinar,” Steve continued.
About Nuxiba Technologies
For over ten years, Nuxiba Technologies has developed and sold state-of-the-art hosted contact center solutions. Nuxiba’s innovative, flexible and robust solutions go beyond meeting today’s call center requirements by providing intuitive and friendly user interfaces. All of Nuxiba’s communications-as-a-service, cloud-based products are web and VoIP based. Nuxiba Technologies is a worldwide organization with over 16,000 users in Fortune 500 and smaller businesses in the Americas, Asia and the Middle East.
About thē Call Center Corporation
thē Call Center Corporation, a Bederman company, is transforming the call center. One of a group of subsidiaries owned by thē Corporation, and created to fill the gap between call center software providers and customer needs in the call center market, thē Call Center Corporation is a new kind of call center solutions provider. thē Call Center Corporation recognizes customer requirements, suggests solutions from a portfolio of only highly rated products, and helps customers implement technology to improve efficiency, effectiveness and return on investment. thē Call Center Corporation is customer centric and constantly aiming to improve its product line and service offerings and offers a survey of call center needs. Visit http://www.thecallcentercorp.com or call 877.499.7012 to find out more. thē Call Center Corporation is constantly adding to its portfolio of call center products and services. Interested clients can apply to be considered at http://www.thesoftwarecorp.com/companies.