How to Make Vendor Credentialing More Efficient, Vendormate Releases New Briefing

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Vendormate, a vendor credentialing and compliance monitoring partner to 1,300 hospitals, has released the first in a series of thought-leadership briefings designed to help healthcare vendors understand how an effective credentialing program benefits them. This first briefing, "Vendor Credentialing as a Corporate Function; What You Don’t Know Can Hurt You," includes a two-part interview conducted with Sonya Harrison from Ethicon Endo-Surgery, a medical device and surgical instrument company and Jennifer Nickle, Director of Vendor Services for Vendormate and summarizes best practices vendors can use in credentialing to drive both efficiency and benefits to their company.

"We want vendors serving hospitals to understand that Vendormate can offer help to more than just the providers," says Bill Hayes, Vendormate president and COO.

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Today Vendormate released a new thought leadership briefing titled, "Vendor Credentialing as a Corporate Function; What You Don’t Know Can Hurt You." It includes a two part interview series, and hospital vendors can download the briefing by clicking on vendor credentialing. This industry briefing is specifically designed to address four key issues that are of most concern for all healthcare vendors. Both industry experts address the key issues around how to create an efficient vendor credentialing program, a summary of best practices, why the program needs to be a corporate function and the consulting resources available from Vendormate to any healthcare vendor that is either implementing or managing a credentialing program.

Healthcare facilities have launched formal credentialing programs to meet healthcare compliance regulations and other guidelines designed to protect patients and operations. While hospitals have begun to share common practices, healthcare vendors serving the 5,700 acute care hospitals in the U.S. face a variety of credentialing requirements. This can become an administrative nightmare for a vendor's sales force and can even inhibit their ability to sell. This lack of standardization in vendor credentialing has created administrative and sales management issues for all vendors.

"We want vendors serving hospitals to understand that Vendormate can offer help to more than just the providers," says Bill Hayes, Vendormate president and COO, "Our experience with healthcare providers trying to mitigate their ever-changing world of risk also puts us in a position to offer vendors advice that can not only make credentialing painless for them – but, also serve to benefit their bottom line."

The interview segment addresses other key issues of concern to a vendor in addition to best practices. As head of Vendormate's Credentialing Consulting Services, Jennifer Nickle’s interview offers insight into the many ways her group can partner with a vendor organization to help them create an efficient vendor sales representative credentialing program that is managed at the corporate level. She discusses important business issues such as key managers in the hospital vendor organization often do not have an understanding of the importance of credentialing for the sales force or the financial impact.

Jennifer Nickle notes that "If sales reps are constantly chasing credentials instead of selling, or worse, signing hospital policies they shouldn't, just to get in the door, then it can very quickly become a company-wide problem. This is an important issue for vendors because poor credentialing can stop sales reps from doing their jobs which means lost revenue for the company. Not having a formal program can impact a vendor in several ways; financially, legally and in terms of efficiency. So, why not proactively address this on the front-end with a streamlined credentialing process managed at the corporate level?"

About Vendormate

Headquartered in Atlanta, Georgia, Vendormate provides technology solutions that improve the relationships among healthcare providers and sellers. Vendormate's unique philosophy bridges suppliers and buyers, giving both increased transparency and information control. With Vendormate tools and vendor credentialing consulting, healthcare providers and healthcare vendors can manage vendor rep credentialing, including risk and compliance documentation.


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Jean Hodges
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