A dispatcher knows exactly who they are talking to, where they are and what the situation is about ... it’s a ground breaking approach to incident management.
Toronto, ON and Edmonton, AB (PRWEB) April 10, 2013
Guardly and PPM 2000 today announced an integration between Guardly Command™ and Perspective by PPM 2000™ that provides command center operators with more actionable data in the first few seconds of an emergency event and real-time communication tools that enhance information gathering from emergency callers by operators. This improved situational awareness allows operators to make key decisions faster and more effectively, better manage resources and assets, and ultimately improve business resiliency and risk mitigation for our customers.
“Guardly personalizes and mobilizes person-led inbound alerts, and the integration to Perspective DispatchLog gives command center operators the unique ability to directly interact and communicate with them while simultaneously actioning resources,” says PPM Co-CEO, Brian McIlravey, CPP. “Since Guardly data is automatically fed into Perspective, a dispatcher knows exactly who they are talking to, where they are and what the situation is about, and everyone involved in the incident response is provided with real-time situational understanding of the event. It’s a ground breaking approach to incident management.”
The integration between PPM and Guardly represents one of the first commercial off-the-shelf (COTS) integrations directly linking a leading incident management system with mobile safety apps designed for enterprise-wide distribution and scale. When configured for a customer, Guardly-initiated alerts trigger pre-categorized alerts in Perspective DispatchLog for easy discovery, review and action. Over the course of the incident, all data captured in the Guardly system such as real-time outdoor/GPS and indoor location updates, instant message communications and private notes recorded by operators, will be synchronized with Perspective for future incident investigation and analysis.
“Working with the PPM team has been like working with an extension of the Guardly family – they are smart, passionate about building great technology and very easy to work with,” says Josh Sookman, Guardly Founder & CEO. “We’ve built a solution that is truly synergistic for our customers in a relatively short period of time, and we’re just getting started.”
Guardly provides mobile safety apps and cloud infrastructure for enterprise and public safety. Guardly Command™ is a real-time platform for emergency incident monitoring, management, communication and response, and helps security operations teams make faster and more effective decisions during emergencies. Guardly mobile safety applications available on Android, iPhone, BlackBerry and Windows Phone act as personal emergency phones that broadcast real-time outdoor / indoor location, profile and identity, and support two-way communication with security operations, authorities and personal safety contacts. Guardly’s industry-leading Indoor Positioning System (IPS) provides security operators with building, floor and room-level location data within 5 seconds of triggering an alert from its safety apps. Guardly is committed to improving emergency response and communication. More information about Guardly is available at: https://www.guardly.com.
About PPM 2000 Inc.:
PPM 2000 helps organizations meet their risk, performance and intelligence objectives with Incident Management solutions that leverage technology and process for a powerful knowledge base. Perspective by PPM is an end-to-end software solution for responding to, reporting on and analyzing enterprise security events… from dispatches to activities, incidents to investigations. Users intelligently action and query their data to make informed decisions that reduce risk, optimize performance and illustrate the effectiveness of their security and investigative operations. Perspective is highly customizable and can be configured for a single location or implemented worldwide, dedicated to corporate security or expanded across multiple departments. With the ability to integrate to any application, Perspective is an essential part of an organization’s Physical Security Information Management (PSIM) initiatives. Since 1988, thousands of organizations have chosen PPM, and the company's clients span all industries and the Fortune 1000. When you think ‘Incident Management’—think PPM. Additional information about PPM 2000 is available at http://www.ppm2000.com.