Jewellery making website Cookson Gold is ‘best around’, say customers

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Customers have named jewellery making website Cookson Gold a ‘trade benchmark’ and ‘the best around’ in a recent e-survey. More than 1,000 users took part in the survey, which also showed great results for the retailer’s new beading range.

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We’re delighted that our customers have, once again, rated our service so highly

Cookson Gold customers have ranked the jewellery making website as a leader in its industry.

In a recent survey, more than two thirds of website users asked said that they considered. Cookson Gold to be the ‘trade benchmark’, and ‘the best around’.

Overall, customers gave the website an average high score of eight out of ten, whilst the checkout process and site speed were each given an impressive nine out of ten. Plus 90% of customers reported that they would recommend the site to a friend.

Cookson Gold has launched a number of new products since its last e-survey was conducted in April – most notably its bead range.

Customers gave the new beading range big thumbs up, rating the quality of the products an average of eight out of ten. The scope of the product range was scored a similarly impressive eight out of ten.

More than two thirds of those surveyed had read The Bench, Cookson Gold’s new, free jewellery making magazine, most of whom rated its content a solid eight out of ten.

Adam Hunter, e-commerce manager at Cookson Gold, said “We’re delighted that our customers have, once again, rated our service so highly.

“This survey has shown us that, in the eyes of our customers, we are industry leaders.
“It’s great to see such a positive reaction to our new beads range and The Bench magazine, too. We hear comments from happy customers every day, but to see such a wealth of positive feedback about our new products makes all the hard work worthwhile.

“But we’re not resting on our laurels. For our next survey, we’re hoping for even better results.”
More than 1,000 users completed the survey, which was conducted towards the end of last year.
For more information about Cookson Gold, visit http://www.cooksongold.com/

ENDS

Notes for Editors

For more information on this story, contact Adam Hunter, e-Commerce manager at http://www.cooksongold.com, on 0121 212 6491.

About Cookson Gold

Cookson Precious Metals UK – Cooksongold.com

http://www.cooksongold.com is the UK's largest one-stop shop for the jewellery maker with over 12,000 products including a huge stock of silver, gold, palladium and platinum bullion cut to your requirements (sheet, wire, tube, solder, grain, settings) as well as huge ranges of findings, loose and finished chain, gemstones, ring blanks, jewellery making tools, silver clay, beading materials and much more. With almost 20 years of experience in the industry, we despatch thousands of parcels every week for next day delivery to designer jewellers, retailers, independent craftsmen, goldsmiths and silversmiths, jewellery students, artisans and craft enthusiasts all over the world.

All our key product categories are further supported by a great selection of boxes and packaging, display materials, storage, finished jewellery and charm bead collection as well as a huge range of workshop consumables, tools and machinery. Cooksongold.com are also stockists of the industry’s biggest brands such as Swarovski, Beadalon, Dremel, PMC, Art Clay and Fimo, not to mention Reflections Silver, our very own enhanced tarnish resistant alloy, a harder, whiter and superior alternative to sterling silver.

As well as providing the best and most reliable delivery service proposition in the industry, all products online are backed by a massive stock holding - ensuring our customers get what they want when they want it, all priced dynamically in line with the latest metal fix.

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