PACE Expands National Board of Directors

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Chairman, Michael Rauscher Appoints Five New Directors

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The Professional Association for Customer Engagement (PACE) announced today that the Chairman of the National Board of Directors, and CMO of HomeServe USA, Michael Rauscher has appointed 5 new Directors to its National Board, effective January 1st, 2013.

These new appointments include:

Alla Reznik, Verizon

Ken Sponsler, PossibleNOW and CompliancePoint

Scott Denardin, Defender Direct

Patrick O’Shea, TXU Energy

Kevin Button, GE

“We are very pleased to be expanding our Board of Directors into these new verticals. This is truly a diverse group of professionals that are going to bring a fresh, new perspective to this association and board. We are thrilled to have them join our ranks.” stated Rauscher.

Phil Grudzinski, PACE CEO also commented, “The expansion of our National Board of Directors as we broaden our membership base is just another stepping stone in the evolution of this association. Customer engagement is of the utmost importance to these industry authorities. By adding their expertise to our already impressive Board of Directors, PACE will continue its track record of industry excellence.”

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Chris Haerich
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