VisionWare Provides The Rural Payments Agency with The Single View

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VisionWare is delighted to have been awarded a major contract from the Rural Payments Agency (RPA) for MultiVue Master Data Management to get a single view of their customers.

We wanted a system like MultiVue that was easy to configure and use and have been impressed that in just three weeks, we had connected two systems and were already starting to analyse the data.

RPA's work helps the Department for Environment, Food and Rural Affairs to encourage a thriving farming and food sector and strong rural communities.

RPA makes Common Agricultural Policy support payments, traces livestock and carries out inspections. They manage over 40 schemes, paying farmers and traders more than £2 billion each year. To administer such a wide range of schemes and meet EU requirements they manage information on more than two million land parcels.

The organisation holds data on many customers across multiple disparate systems and selected VisionWare's MultiVue to create the single customer view. They required a solution that would improve data quality, introduce better data governance and integrate their customer data to provide an accurate, trusted single customer index.

MultiVue provides the strategic Master Data Management (MDM) platform required, is easy to implement and can be rolled out in a matter of weeks, providing a faster ROI.

RPA will use MultiVue to review and consolidate customer data with a goal of creating a centralised dataset of 'golden' customer records. This includes elements such as data validation and data quality checks required to create this accurate list of customers.

MultiVue will also be utilised to address the use and propagation of the 'golden' record throughout RPA and its partner Agencies, ensuring the most accurate customer information is available to anyone regardless of the system or interface used to access the data.

Ed Schofield, Information and Technology Director, RPA said: "Improving information technology is a key part of our Five Year Plan and this contract will help us create a 'golden' record for each customer… We wanted a system like MultiVue that was easy to configure and use and have been impressed that in just three weeks, we had connected two systems and were already starting to analyse the data."

About VisionWare
VisionWare is a Master Data Management (MDM) Company. Their MDM solutions enable organisations in the Public Sector, Healthcare and Law Enforcement to create, maintain and leverage a single, trusted, shareable 'view of the truth' to support business improvement. MultiVue, VisionWare's MDM solution, enables organisations to reduce costs, better manage risk, drive revenues and increase efficiencies by minimizing the time and expense associated with manual data cleansing and empowering users with accurate and current information for more informed and faster decision making.

VisionWare's customers span across North America and are the recognised leading MDM provider in UK Local Government with over 30% of local authorities using MultiVue. For the last 7 years VisionWare has achieved industry recognition in the Gartner Magic Quadrant for MDM of Customer Data and in the Information Difference MDM Landscape. Founded in 1993, VisionWare is headquartered in Glasgow, Scotland and has offices in Newton MA. For more information, visit http://www.visionwareplc.com

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Lindsay Ross
VisionWare UK
0141 285 7150
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