track service orders and customer support through the simple web based tools
San Francisco, CA (PRWEB) January 10, 2013
FreeCRM.com, the world’s most popular cloud based CRM with over 275,000 customers worldwide today has announced that Clinton Power, a leading manufacturer of a complete line of AC to DC rectifier power supplies, with more than 60 years of experience in the field has selected the namesake CRM from FreeCRM.com to automate its customer relationship management, sales force automation and customer service for its sales and services divisions.
As an ISO 9001 certified supplier and services organization, Clinton Power utilizes the CRM to track leads through the sales pipeline and also to track service orders and customer support through the simple web based tools from FreeCRM.com. Whether its selling or designing power systems and energy products designed to fit each unique application, the CRM can track each deals’ detailed requirements, and with a powerful online document repository and file sharing feature, Clinton Power can embed all of the design documents, specifications and sales literature and information directly in a centralized CRM database, giving all users instant access and status in a complete sales dashboard.
Whether its servicing generators, installing new diesel fuel purification systems, or selling its own complete line of high current solid state controlled AC power systems, service orders and tasks are managed in the multi-user CRM system, with private and shared calendaring, task alerting and schedule management all within FreeCRM.com. FreeCRM.com’s advanced task management, scheduling and alerting system plus customer support case tracking and ticket management makes Clinton Power responsive to customer needs and gives staff the ability to manage service projects to completion with a high degree of success and customer satisfaction.
The CRM value leader with over 275,000 customers worldwide, FreeCRM.com has been recognized again and again as the clear choice for CRM that is simple, powerful, and cost effective and allows you to achieve your goal – getting and keeping more customers. Our trusted cloud CRM platform helps employees collaborate and connect easily with customers like never before and is a great alternative to SalesForce.com. Low cost, low risk and quick results are achieved with no long-term contracts in the world’s most popular CRM.
Get it now at http://FreeCRM.com