We pride ourselves on being a customer-centric, forward thinking service organization. The results of our customer survey and our exponential growth let us know that we have delivered on our promise to our customers.
Atlanta, GA (PRWEB) January 16, 2013
NexTraq®, a leading GPS fleet tracking and fleet management company, spent 2012 focused on its commitment to customer service and providing industry-leading advances in the telematics industry. This focus and dedication resulted in multiple new partnerships and offerings, as well as doubling its employees and office space while increasing subscriber growth by more than 60 percent.
Mike Scarbrough, CEO of NexTraq, said, “Entering into 2012, our focus was growth from a team member, customer and market standpoint. Our efforts enabled us to provide an expanded suite of services to our dedicated customers as well as grow as a company overall.”
Customer Satisfaction and Substantial Growth
The 2012 Annual Customer Satisfaction Survey shows that 95 percent of NexTraq customers would be willing to refer the NexTraq Fleet Tracking solution to another business or associate.
“We pride ourselves on being a customer-centric, forward thinking service organization. The results of our customer survey and our exponential growth let us know that we have delivered on our promise to our customers,” adds Scarbrough. “Our entire organization looks forward to continuing to serve and continue our dramatic growth in 2013 and the years that follow.”
New Partnerships and Enhancements
In 2012, NexTraq continued its dedicated approach to product enhancements through software and hardware improvements along with partnerships that expand its product offering.
In keeping with saving customers time and money, NexTraq introduced integrated fleet fuel card purchasing with the NexTraq Fleet Tracking solution, enabling customers to gain a comprehensive view of fleet operations, offering a more holistic understanding of fleet fuel costs and inefficiencies. A partnership with FLEETCOR brought customers the NexTraq Universal Premium Fleet Card MasterCard®, enabling businesses to prevent loss through fuel slippage and to identify potential employee misuse.
Continuing with their new capabilities in 2012, NexTraq announced Asset Tracking, a new global satellite GPS asset tracking device. This device works solely with satellite technology and is independent from any mobile network, enabling customers to affordably track anything, anywhere. Recognizing the need companies have to streamline manual processes, NexTraq unveiled a new, automated Job Schedule Board within the NexTraq Fleet Dispatch™ application, eliminating the manual process of organizing and scheduling jobs, saving valuable time and money.
Further expanding the NexTraq Fleet Tracking solution as the most comprehensive in the industry, NexTraq recently launched NexTraq Connect™, its mobile app available for download in the iTunes® store and Google® Play. NexTraq Connect enables customers to mobilize their workforce from any smartphone or tablet, improving overall productivity.
Established in 2000, NexTraq® provides the leading GPS fleet tracking solution in the telematics industry. The NexTraq solution is a cloud-based application that enables service and distribution businesses to optimize fleet operations while reducing operational costs and maximizing revenue. Based in Atlanta, NexTraq customers achieve ROI in as little as one month. For more information, please visit http://www.nextraq.com.