Wanderforth Creates Infographic to Help Travellers Confused by New ATOL Regulations

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The luxury tour operator has designed an easy to follow graphic to simplify the wholesale changes in ATOL legislation.

ATOL Re-form Infographic

ATOL Re-form Infographic

We created the infographic to inform the U.K travel trade and travelling public about the change in legislation that will affect the way holidays are bought and sold within the United Kingdom.

Following years of confusion amid the financial protection afforded to consumers when a tour operator or airline goes bust, new legislation has been put in place by government.

The move, announced in October, follows the high profile collapse of airlines including Excel Air and Kiss Flights along with tour operators including Holidays 4U and Goldtrail.

However, whilst the move has been greeted positively, the new rules are hard for even seasoned travel industry professionals to grasp, leaving many to wonder how they will explain it to their customers.

The way people book holidays has been transformed in recent years, mainly due to online bookings and dynamic packaging. As such, the U.K government has been forced to change the way consumers are protected both financially and whilst abroad, hence the new ATOL regulations and the creation of ATOL certificates.

However, with new rules come new complications, questions and misunderstandings. As a travel provider, we felt a responsibility to simplify the information and make the changes as clear and easy to understand as possible.

The infographic guides the consumer through the new rules using simple yes or no answers; either way the passenger will know whether they need to ask for an ATOL certificate and exactly how the passenger, and their money, is protected.

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Matthew Coe
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