Frankenmuth Insurance Renews Identity Management Services to Policyholders through IDentity Theft 911 Partnership

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With successful insurance track-record, IDentity Theft 911 continues partnership to offer identity services to Frankenmuth Insurance customers

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“IDentity Theft 911 has a solid reputation in serving mutual insurance companies’ unique needs,” said John Pfister, director of personal lines, Frankenmuth Insurance.

IDentity Theft 911, the nation’s premier consultative provider of identity and data risk management, resolution and education services, and Frankenmuth Insurance, a Michigan based mutual insurance company, continues its partnership to offer identity management services to homeowners and personal auto policyholders. For the next three years, Frankenmuth Insurance policyholders enjoy IDentity Theft 911’s LifeStages® Identity Management services for no cost to protect them throughout the times in life when they are most vulnerable to identity theft.

Serving as trusted advisor to seven of 10 of the top insurance companies in the United States and servicing more than 17.5 million households across the country, IDentity Theft 911 has a unique understanding of insurance policyholders’ needs. Poised to offer the best service to policyholders, the choice to continue a long-standing relationship was a simple one for Frankenmuth Insurance.

“IDentity Theft 911 has a solid reputation in serving mutual insurance companies’ unique needs,” said John Pfister, director of personal lines, Frankenmuth Insurance. “We are rejoining with the company because of its unrivaled customer service, knowledge of the insurance landscape, and its ability to cover all types of issues – medical, financial, tax-related, and even child, identity theft. This is just another valuable service we’re able to offer our policyholders.”

According to the 2012 Identity Fraud Industry Report by Javelin Strategy & Research, identity fraud experienced a 12.6 percent increase in incidence rate in 2011, resulting in 1.4 million more fraud victims in the U.S. than in 2010. Additionally, the mean cost to consumers has increased since 2009, and small business owners and financial institutions lost more than $5.4 billion due to fraud according to the 2011 report. With consumers and businesses paying a higher price each year for identity theft, data breaches and fraud, IDentity Theft 911 is committed to providing identity management support as well as consumer education and one-on-one service to victims of fraud from the initial call for help until the case is resolved.

“We have successfully continued to extend and expand our partnerships with insurance companies and other industry leaders over the years,” said Matt Cullina, CEO, IDentity Theft 911. “We’re proud Frankenmuth Insurance is continuing their program and have recognized the differentiated value in expertise we offer. Personalized, high-quality, high-touch service sets us apart from our competitors and allows us to represent our clients’ brands in the best possible way.”

IDentity Theft 911 fraud specialists provide high-touch service to victims from the initial call through case resolution. Their expertise covers a range of issues, from proactive measures that provide protection to resolution in the case of true identity theft and account takeovers. The fraud specialists work one-on-one with victims and are available 24 hours a day, seven days a week until resolution is complete.

About IDentity Theft 911®
Founded in 2003, IDentity Theft 911 is the nation’s premier consultative provider of identity and data risk management, resolution and education services. The company serves 17.5 million households across the country and provides fraud solutions for a range of organizations, including Fortune 500 companies, the country’s largest insurance companies, corporate benefit providers, banks and credit unions and membership organizations. Since 2005, the company has helped more than 600,000 businesses manage data breaches. IDentity Theft 911 is the proud recipient of several awards, including the Stevie Award for Sales and Customer Service and the Parent Tested, Parent Approved award for social networking monitoring tool SocialScout. For more information, please visit http://www.idt911.com, http://www.facebook.com/idt911 and http://www.twitter.com/idt911.

About Frankenmuth Insurance
Frankenmuth Insurance is headquartered in Frankenmuth, Michigan. The property/casualty insurance company was founded in 1868 by Bavarian settlers and has grown into a regional carrier providing insurance protection for its policyholders in Michigan, Indiana, Illinois, Ohio, Wisconsin, Tennessee, Georgia, North Carolina, and South Carolina.

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Kelly Santos
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