"I felt Inflow really listened to what our needs were versus what they could sell us."
Portland, Ore. (PRWEB) January 17, 2013
Inflow Communications, a leading provider of ShoreTel® VoIP business phone systems with integrated Unified Communications, has announced the installation of a new ShoreTel® Unified Communications system for NW wholesaler Organically Grown Company (OGC). The installation was rolled out in two separate stages for Organically Grown offices in Eugene and Portland, Oregon.
The new ShoreTel® Unified Communications system was installed to upgrade Organically Grown’s traditional PBX phone system, whose limited functionality had grown unwieldy for an expanding and increasingly mobile workforce. After choosing ShoreTel® for Unified Communications and VoIP phones, OGC IT Director Paul Wogan selected Inflow Communications out of Portland, Oregon as their provider based on Inflow’s outstanding reputation for project management, customer service and technical support following installation. In 2012, Inflow’s sales, technical expertise and customer service were rewarded with ShoreTel®’s Gold Champion Partner status. Wogan also noted Inflow’s transparency during the sales process as a deciding factor:
“It was very clear what options were available, and what would or would not be a good fit for us. I felt Inflow really listened to what our needs were versus what they could sell us,” states Wogan. “They were looking for a longterm partner. At Organically Grown, integrity and partnership are two of our key values, and we had a good connection there.”
The installation included project planning during pre-implementation to help prepare for the new Unified Communications system. Following installation, Inflow’s technical staff were on hand to offer classroom training and to answer employee questions. Other follow-up visits were made to address individual needs.
“We really enjoyed and appreciated the follow-up visits from Inflow to help reinforce behaviors, answer any questions and deal with any anxieties from our staff,” says Wogan.
About Inflow Communications
Inflow Communications, Inc. is a business phone system and video conferencing provider with offices in Portland, Oregon; Seattle, Washington and San Francisco, California. Inflow specializes in ShoreTel® VoIP phone systems with Unified Communications integration and other business communication technology including network infrastructure and HD video conferencing. Visit online at http://www.inflowcommunications.com.