We’re very proud of Eric and his commitment to offering the very best to our customers
(PRWEB UK) 18 January 2013
The NCP Aberdeen Shiprow car park was manned for the first time on New Years Day, thanks to the dedication of one employee.
As the shops are closed on Christmas Day and New Years Day, the car park is traditionally unmanned but with this New Year’s Eve seeing a significant number of cars entering the car park, Eric McDonald took the initiative to man the car park on New Years Day.
He made the decision after talking to the customers entering the car park and realising that many were staying overnight for New Year’s celebrations and planning to exit at some point the next day.
Matt Thornett Product Manager at NCP said:
“This is a tremendous example of customer service and dedication from one of the NCP team. We’re very proud of Eric and his commitment to offering the very best to our customers.”
Founded in 1931, NCP has over 75 years expertise within the parking sector and has more than 600 car parks nationwide. With more choice than anyone else, NCP processes approximately 80 million customer transactions every year and prides itself on recruiting and training staff that are both professional and helpful. The firm also places a strong emphasis on being socially and ethically responsible, securing 100% of its electricity from green sources in 2010.