New Plan Designs Proving to be a Success for Pacific Prime and MSH

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Pacific Prime has been working closely with international health insurer, MSH, and is excited to report on the new plan designs for 2013 and the insurers progress in China.

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We are positive about the way MSH China will continue to grow in the Chinese market as they have proven to offer excellent levels of service to all of our clients.

After a decade of experience in the market, and after a recent collaboration with Pacific Prime, key health insurer MSH is now one of the largest providers of health insurance in China.

MSH joined the China market in 2001, when it established a Third Party Administrator (TPA) service for European based international health and life insurance products. In 2005, the insurer improved its services further when it launched the first Chinese Insurance Regulatory Commission approved plan and now serves over 800 companies in China.

Pacific Prime has worked closely with MSH throughout this process and believes the foundations behind the insurers success lies in the utilization of their provider network. Pacific Prime clients paired with MSH policies have long been able to benefit from the insurers well established relationship with all (private and public) hospitals in China and have even enjoyed discounted treatment costs as a result, a benefit rarely offered by other providers in the region.

Owen Ryan, of Pacific Prime, commented: “We are positive about the way MSH China will continue to grow in the Chinese market as they have proven to offer excellent levels of service to all of our clients…”

Pacific Prime MSH customers in China have previously been able to benefit from the insurers extensive range of coverage options that have been specifically tailored to suit policyholders living in the region. For example, geographical coverage can be limited to China or coverage can be excluded at High Cost providers.

Now, after collaborating with Pacific Prime, MSH offers clients maternity benefits as an optional extra rather than building them into a plan. This should enable MSH to avoid large claims loss ratios on individual plans and therefore slowdown premium increases. This will be particularly beneficial to both MSH and clients in China where hospital costs can match some of the most expensive facilities in the world.

Up until recently, one drawback of the MSH China plan for individual expats was that plans could not be transferred over to MSH international plans during client relocation. Now however, while plans must still remain based out of China, MSH has opened international bank accounts to allow for payments to be made outside of the country so plans can be continued if a client were to relocate.

While numerous international competitors are joining the China market, Pacific Prime is confident in MSH’s ability and local experience to remain at the top for locally admitted health insurance products in China.

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Sergio Ulloa
Pacific Prime
+852 35882979
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