Assess Improve measure Ltd release a fourth new module for their Structured Selling Programme (SSP)

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Assess Improve Measure Ltd has launched SSP v2.4 for 2013, to include the long awaited Improving Customer Service module.

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These modules don’t just provide training, they provide hands on practice by the use of skills transfer, which has a dramatic effect on boosting sales, managing customers and raising customer service levels for SME’s

SSP is a principle based programme which assists companies to develop their own ‘Sales engine’ and embed it via ‘touch points’ to all areas of the business. The SSP focuses on how the underlying principles of selling can be integrated into the whole business and then provides the various skill sets that the individual sales people need to achieve their success. SSP is the sister programme to SRP.

The new module is designed to assist all staff who have contact with customers by providing skills transfer for improving customer service levels.

The other modules available in SSP are:-
Creating an effective Sales Engine
Major Account Management
Integrating sales into the Enterprise
An introduction to negotiating skills
Presenting the sale
Constructing winning proposals

John Sanders – Director of Assess Improve Measure Ltd said, “Whenever there is a downturn in the economy, the people that shine through are those that manage their costs by cutting waste and increase their sales and customer service levels. These modules don’t just provide training, they provide hands on practice by the use of skills transfer, which has a dramatic effect on boosting sales, managing customers and raising customer service levels for SME’s”

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