Minneapolis, MN (PRWEB) January 31, 2013
Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announced that Loffler Companies, Inc. of Minneapolis, MN has been honored with a 2013 Pro-Tech Service Award, which recognizes those Konica Minolta dealerships that demonstrate the highest commitment to customer support and satisfaction.
“Providing excellent service has become increasingly important in our industry, and Konica Minolta is committed to assuring the highest performance standards across our organization,” says James Ingrassia, vice president, solutions support division, Konica Minolta Business Solutions U.S.A., Inc. “The Pro-Tech Service Award represents Konica Minolta’s gold standard for service competence and proficiency. There is no higher honor for an authorized Konica Minolta dealer partner and Loffler should be very proud of its achievement.”
A seven time Pro-Tech Service Award winner, Loffler Companies, headed by Jim Loffler, President and CEO, is dedicated to delivering professional, reliable service and maximum performance for Konica Minolta’s award-winning lines of digital imaging products. To attain the Pro-Tech standard, each element of Loffler’s operation was evaluated and measured, including its management skills, inventory control systems, technical expertise, dispatch systems and customer satisfaction ratings.
“The Pro-Tech Service Award is a mark of distinction which we are proud to showcase as it symbolizes our commitment to offering the best business practices in our marketplace,” said Don Tremblay, VP and GM. “This award certifies to our customer base that we have the skills, people and systems to keep their Konica Minolta equipment operating at the highest level of productivity. Additionally, it provides our customers in Minnesota and Western Wisconsin another great reason to count on Loffler for all of their Konica Minolta printing needs.”
About Konica Minolta
Konica Minolta Business Solutions U.S.A., Inc. is a leader in advanced document management technologies and IT Services. For the fifth consecutive year, Konica Minolta was recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys. BLI has named Konica Minolta 2012“Document Imaging Solutions Line of the Year” and “A3 MFP Line of the Year” award winner for the company’s solution portfolio and award-winning line of bizhub Multifunctional Products.
About Loffler Companies, Inc.
Founded in 1986 by Jim Loffler, Loffler Companies provides office technology and services to improve a client’s productivity and bottom line results. Offerings include multifunctional copiers and printers (Canon, Konica Minolta, HP, Toshiba, Océ, Lexmark), managed print services, document workflow consulting (uniFLOW, eCopy, etc.), IT managed services, VoIP phone solutions (unified communication with NEC and ShoreTel), and on-site managed FM people based services to run copy centers and mail rooms. Today, Loffler has 315 employees supporting clients in Minnesota and Western Wisconsin that are local, national, and international in scope. Loffler is recognized by multiple partners as one of the top 15 office technology and services dealers in the country. For more information about Loffler Companies and how it can help your organization succeed, please call Loffler at (952) 925-6800 or visit http://www.loffler.com.