Esna Extends Real-Time Communications to Any Cloud Application

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Officelinx 9.1 and iLink Pro Redefine How People Communicate in the Enterprise

We enable businesses to drive collaboration across the enterprise with easy-to-access, ubiquitous communications that are accessible from within the applications that users work in every day.

Esna Technologies (Esna), a leader in cloud-enabled communication and collaboration software, has announced the release of version 9.1 of its award-winning Officelinx unified communications platform and a new version of its Esna iLink Pro Chrome browser extension. These new versions, available in early October, feature enhanced integration with the Google Chrome browser and extend real-time communications capability directly into any cloud application.

The launch of Officelinx 9.1 will take place on Thursday October 3rd, 2013 at 11:30 am EST during a broadcast on Google+ Hangouts On Air. Sign up now to view the broadcast live.

“Version 9.1 of Officelinx and our enhanced iLink Pro represent the next generation of communication tools that work the way people do. We enable businesses to drive collaboration across the enterprise with easy-to-access, ubiquitous communications that are accessible from within the applications that users work in every day,” said Lee Ho, Esna’s vice president of marketing. “Esna continues to evolve to meet customer needs as the enterprise shift to cloud-enabled applications and communications continues.”

The new iLink Pro HTML5 client allows people to see presence and initiate a voice or IM conversation without having to leave the application they are working in like email or CRM. Users are also able to start a conversation in one application and continue that same conversation in another application with iLink Pro’s persistent communications feature.

iLink Pro also integrates presence, voice and IM communications, click-to-call, call management screen-pops and activity tracking right within Salesforce. iLink Pro can be embedded within Salesforce, or accessed as a Chrome browser extension.

The enhancements in the Officelinx 9.1 platform include:

  • Actionable voicemail that allows users to escalate a voice message to a live voice or video conversation with the caller
  • Ability to post critical or crisis voice messages to Twitter and Google+
  • Ability to display a person’s real-time location on, and initiate a voice or IM conversation directly from, Google Maps
  • New fax only client
  • Revamped web administration tools for user management

Officelinx enables customers to deploy a centralized, scalable, geo-redundant architecture that integrates mobility, presence, and messaging technology with cloud business applications. The Officelinx platform interoperates with any voice or PBX system and is available for Windows and Mac as well as Android, iOS, Windows Phone and BlackBerry smartphones and tablets.

Officelinx 9.1 is available to customers through Esna’s global network of reseller partners and major voice vendors, as well as direct from the company at http://www.esna.com.

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Lee Ho
Esna
+1 905-695-3162
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