Cheesecake Factory to be Honored with 1st Ever Diamond Catalyst Award from People Report/Black Box Intel Recognizing Outstanding Human Resources & Operational Performance

Share Article

The Cheesecake Factory to be honored with first ever Diamond Catalyst Award at People Report and Black Box Intelligence's 19th Global Best Practices Conference in early November. This prestigious award recognizes outstanding human resources and operational performance in the restaurant industry.

News Image
"It has truly been a dream to be able to pull together the people and profits metrics - Our company is passionate about finding and celebrating exceptional business practices in our industry and honoring the true leaders.” - Joni Doolin, Founder & CEO

The coveted Best Practices Awards given out each fall by People Report and Black Box Intelligence acknowledge best overall performance among members of the People Report Community based on restaurant management retention, hourly employee retention, composite diversity, year over year improvement and community involvement.

This year, in addition to the presentation of these awards to four companies who are best in class in these important metrics, a new and more elite recognition, the Diamond Catalyst Award, will be given. “The eighteen years we have spent analyzing human capital metrics, coupled with the four years we have been analyzing weekly sales and traffic data has only reaffirmed our long-held belief that business performance and people practices are inextricably linked,” states Michael Harms, Executive Director of Operations at People Report and Black Box Intelligence.

One of the highlights of this year’s Global Best Practices conference will be the presentation of the Diamond Catalyst award to The Cheesecake Factory, honoring extraordinary performance in both human resource practices and operational results. The Cheesecake Factory has exhibited excellence on both the sales and employee sides of the business. Their practices have created a diverse workforce with turnover rates that are among the lowest in the industry and have yielded a track record of sustained sales superiority worth of recognition.

“We are so excited about the Diamond Catalyst Award. It has truly been a dream to be able to pull together the people and profits metrics - clear back to 1999 when The Cheesecake Factory won its first Best Practices Award,” says Joni Doolin, CEO and founder of People Report. “Our company is passionate about finding and celebrating exceptional business practices in our industry and honoring the true leaders.”

“Receiving the inaugural Diamond Catalyst Award is a very meaningful honor,” said David Gordon, President of The Cheesecake Factory Incorporated. “This award is a testament to the power of the core values we have maintained during the past 35 years. Since opening our first restaurant in 1978, we’ve been dedicated to the uncompromising quality of our food, service and people and to taking exceptional care of our guests and staff. It’s the talent in our restaurants that enables our complex business model to flourish, and to be recognized for this is incredibly gratifying and inspiring.”

“Our people are the key ingredient to The Cheesecake Factory’s success,” said Dina Barmasse, Senior Vice President of Human Resources at The Cheesecake Factory Incorporated. “We are immensely proud of the staff and managers in our restaurants, bakeries and support center. Achieving the Diamond Catalyst Award would simply not have been possible without their exceptional work and dedication, each and every day.”

The 19th gathering of the Best Practices Conference is November 5-7th in Dallas Texas focused on the theme “People Profits & Planet.” In addition to The Cheesecake Factory being honored with the Diamond Catalyst Award, People Report will also recognize the nominees and recipients of the 2013 Best Practices Awards in each of the following segments: Fast Casual/Family, QSR, Casual Dining and Upscale Casual. Gene Lee, President and COO of Darden will be honored as the 2013 Legacy Award Winner recognizing his commitment to balancing people and profits.

About People Report/Black Box Intelligence
People Report provides service-sector human capital and workforce analytics for its members on a monthly basis. Its sister company, Black Box Intelligence, provides weekly financial and market data for the restaurant industry. Together they report on over 34,000 restaurant units, one million employees and 35 billion dollars in sales. They are also the producers of two leading restaurant industry conferences: Summer Brand Camp and the Best Practices Conference. Each held annually in Dallas, Texas.

About The Cheesecake Factory
The Cheesecake Factory Incorporated created the upscale casual dining segment in 1978 with the introduction of its namesake concept. The Company operates 177 full-service, casual dining restaurants throughout the U.S. and Puerto Rico, including 165 restaurants under The Cheesecake Factory® mark; 11 restaurants under the Grand Lux Cafe® mark; and one restaurant under the RockSugar Pan Asian Kitchen® mark. Internationally, three The Cheesecake Factory® restaurants operate under a licensing agreement. The Company also operates two bakery production facilities in Calabasas Hills, CA and Rocky Mount, NC that produce over 70 varieties of quality cheesecakes and other baked products. To learn more about the Company, visit http://www.TheCheesecakeFactory.com.

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Sarah Atkinson
@GlobalBPC
since: 10/2010
Follow >
People Report / Black Box Intelligence
since: 11/2010
Like >
People Report & Black Box Intelligence

Visit website