ReplyManager Email Management Unveils Version 5.6x

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ReplyManager 5.6x includes new and enhanced features to help online sellers manage buyer email. Features include: eBay Photo Sharing, Simplified Auto-Responders, Google Login, Email Preview on Hover, and a new look to the HTML Editor.

ReplyManager - Manage eBay and Amazon Customer Email
'These updates are especially valuable during the holidays,' states co-founder, Jodi Gaines Pereira, 'With simplified auto-responders and the ability to now share photos through eBay, users are able to communicate more efficiently with customers.'

ReplyManager is pleased to announce the release of Version 5.6x, offering new and enhanced features that continue to help online sellers manage incoming customer email. Some of these features include: eBay Photo Sharing, Simplified Auto-Responders, Google Login, Email Preview on Hover, and a new look to the HTML Editor.

The web-based email management company rolled out its latest version to customers world-wide on Sunday, November 10.

“These updates are especially valuable during the holidays,” states co-founder, Jodi Gaines Pereira, “With simplified auto-responders and the ability to now share photos through eBay, users are able to communicate more efficiently with customers - which has always been our goal.”

New features/updates of version 5.6x include:

eBay Photo Sharing

With the recent update to eBay’s Trading API, sellers can now send and receive photographs from prospective buyers via attachments through ReplyManager

Simplified Auto-Responders

Version 5.6x has simplified the process of setting up rules and auto-responders. Users now have more options and improved functionality to create more precise conditions with fewer keystrokes.

Email ID Hover Now eBay-Friendly

This feature is now eBay-friendly, displaying the first 400 characters of the buyer’s message instead of eBay header notifications.

New Email Address Hover

When viewing a list of emails, users can now hover over the email address to view the sender’s name that is embedded in the email address. This is especially useful for Amazon marketplace sellers.

HTML Editor New Look

The HTML Editor has been updated with a new look. It has all of the same features, but it’s faster and has been updated to work more efficiently with Internet Explorer 10.

Google Login

In addition to OpenID, users can now login to ReplyManager with their Google account.

For more information about these features, including feature screenshots, click here.

Coming in 2014

Looking ahead to Q1 2014, ReplyManager is excited to announce that they are actively working with Linn Systems to link Linnworks and ReplyManager more closely, helping online sellers to get even more benefits from both products.

Artem Verovenko, Head of Business Development at Linn Systems states, “We are always happy to recommend ReplyManager to our customers, in keeping with our philosophy of ensuring our customers get access to the right tools and services to help their businesses grow. Linnworks is a big part of our customers’ ability to grow and succeed, but ReplyManager helps them to ensure they never lose sight of their relationship with their customers.”

“We’ve been working toward an integration with Linnworks for quite a while and are very excited about this happening in the very near future. Linnworks provides a very useful tool that helps online sellers manage and grow their business. Plus, the UK has been our fastest growing market. Integrating ReplyManager and Linnworks seems like the logical next step,” said Ms. Pereira.

ReplyManager is also working on integrations with other platforms.

About ReplyManager

ReplyManager is a web-based email management tool designed to help online sellers manage high volumes of incoming email across multiple channels, including eBay, Amazon, Rakuten and stand-alone websites. ReplyManager was developed by iguanafarmGroup, a web development company established in 1999. For more information about ReplyManager and to request a Free 15 Day Trial, visit http://www.replymanager.com or call +1 772-245-2009 (UK +44 (0) 20 3519 3512).

About Linnworks

Linnworks is a Multi-Channel Order Management and Business Automation solution. Designed to help sellers to keep track of their orders across multiple selling venues, and enhance your stock control, our listing tools are compatible with a number of leading websites and marketplaces, to help you create and maintain listings more efficiently. By working in one interface, and one language, Linnworks allows you to reduce the time taken and errors when processing orders, because you no longer duplicate effort across multiple tabs or interfaces.

Integrating with over 30 leading websites and marketplaces, you can automate key processes, improve efficiency, and free up staff time to focus on growth and improvement. Linnworks can also integrate with fulfilment centres and Amazon FBA. For more information, visit http://www.linnworks.com, call +44 20 3651 7045, or email info(at)linnsystems(dot)com.

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Jodi Gaines Pereira
ReplyManager
+1 (772) 245-2009
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