Cambridge International Supports the United Way of the Lower Eastern Shore with Customer Service-Based Program

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Cambridge International introduces a new program to further improve customer service while also giving back to the community. The launch of the program, called “One Wish,” coincides with Cambridge’s annual giving program with the United Way of the Lower Eastern Shore, and draws from the success of Cambridge’s strong customer relationships.

We want everyone to know that we are passionate about giving back to the community. This program enables Cambridge to team up with our customers to truly make an impact, especially during the holiday season." -Breanne Hemphill, Customer Experience Manager

Cambridge International introduces a new program to further improve customer service while also giving back to the community. The launch of the program, called “One Wish,” coincides with Cambridge’s annual giving program with the United Way of the Lower Eastern Shore, and draws from the success of Cambridge’s strong customer relationships.

Cambridge asks their customers to submit online feedback regarding their Cambridge experience in the form of “wishes.” For every wish received, Cambridge International will donate $1.00 to the United Way of the Lower Eastern Shore. While Cambridge ensures their customers’ wishes come true, the donation made on their behalf will help grant the wishes of community members in need.

“We are dedicated to constantly improving customer experience,” said Breanne Hemphill, Customer Experience Manager at Cambridge. “We want everyone to know that we are equally passionate about giving back to the community. This program enables us to team up with our customers to truly make an impact, especially during the holiday season.”

For more information on the “One Wish” program, or to participate, visit the Cambridge Engineered Solutions website at http://www.cambridge-es.com/wish.

About Cambridge International
Cambridge International, Inc. is a global industry leader, expanding to include three distinct divisions - Cambridge Engineered Solutions, Cambridge Architectural, and Cambridge Environmental Technologies. Based on Maryland's Eastern Shore, with five manufacturing locations around the world, the company is recognized as a pioneer in engineering and manufacturing, supporting a diverse array of industries. Employing over 400 team members, Cambridge is actively growing and expanding as it continues to develop innovative product solutions to help its customers, and are thusly poised to evolve and grow into the next century.

About the United Way of the Lower Eastern Shore
Since 1944, United Way of the Lower Eastern Shore has created opportunities for Maryland’s Eastern Shore residents to have a better life. Focusing on providing quality Education, Financial Assistance and Health programs to make childhood more enriching, students more successful, old age more of a golden age and disabilities and crisis less overwhelming. Maryland’s Eastern Shore has relied on the local United Way for now 69 years to be the one organization to bring the passion, expertise and resources together to get things done while also providing efficiency and accountability for every donor.

Now providing 56 local programs in partnership with 25 agencies, United Way of the Lower Eastern Shore is the largest non-governmental source of funding in Worcester, Wicomico, Somerset and Dorchester Counties in Maryland. Most importantly, 100% of contributions stay locally and last year impacted over 70,000 Eastern Shore families and individuals. For more information, visit http://www.unitedway4us.org.

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Catherine Achey
Cambridge International
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