Our presence on ConsumerAffairs.com allows us to speak directly with consumers and respond to their feedback as quickly as possible.
McLean, VA (PRWEB) December 03, 2013
FrontPoint Security,the nationwide leader in wireless home security, announced today that it has achieved an impressive 4.8 star rating out of a possible 5 stars on ConsumerAffairs.com, a popular consumer news and resource website. FrontPoint has already received more than 850 consumer-generated reviews in less than three months and actively participates in customer feedback through the ConsumerAffairs for Brands application on the site.
“Our customers are always a priority, so we insist on offering superior customer service and respond to every review,” said Cassandra Leszek, Director of Social Media & Reputation, FrontPoint Security. “The home security industry is constantly evolving and improving. To stay ahead of trends, we like hearing from our customers firsthand. Our presence on ConsumerAffairs.com allows us to speak directly with consumers and respond to their feedback as quickly as possible.”
Reviewers on ConsumerAffairs.com credit high ratings to FrontPoint’s excellent customer service, reliable equipment, smart technology, and range of flexibility and convenience. The fastest growing alarm company in North America, FrontPoint offers wireless equipment and cellular monitoring with every system, for no additional charge, resulting in a virtually undefeatable home security solution.
“When I had the opportunity to share my feedback I didn't hesitate to share the remarkable experience I've had so far. I couldn't be happier with my system,” said one reviewer, Jonathan, of Forney, TX. “Two thumbs up on the service.”
Committed to providing a high level of security for individuals and families across the country, FrontPoint knows the need for home security is particularly important during the upcoming holiday season. According the FBI, more than 400,000 residential burglaries occur in the U.S. between November and December. Through interacting with customers on ConsumerAffairs.com, FrontPoint can immediately gather feedback about specific products and services that need improvement.
“FrontPoint began working with ConsumerAffairs in August, and went from having zero reviews on our site to gathering more than 850 reviews in just three months - which is amazing,” said Zac Carman, CEO, ConsumerAffairs. “From the beginning, FrontPoint reviews have earned exceptional ratings on our site. Through constantly interacting with customers, FrontPoint has definitely established itself as a leader in the home security industry.”
“The ConsumerAffairs for Brands application has been extremely beneficial in our effort to engage with our customers,” Leszek said. “We decided to partner with ConsumerAffairs to gather reviews and help monitor customer feedback about our products and services. We are thrilled with the service and support offered by the ConsumerAffairs team.”
ConsumerAffairs.com is a consumer news and advocacy organization founded in 1998 by veteran D.C. journalist James R. Hood. The website features thousands of pages of consumer reviews, complaints, and compliments. Readers can find FrontPoint's reviews on the ConsumerAffairs.com website at http://www.consumeraffairs.com/homeowners/frontpoint-security.html.
FrontPoint Security is the leading nationwide provider of interactive wireless home security systems and the only security company protecting every customer with 100% wireless and 100% cellular technology. FrontPoint combines next generation technology with remarkable simplicity and commitment to service, resulting in a safer and unique customer experience. With customers in all 50 states and Canada, FrontPoint Security is one of the fastest growing alarm companies in North America. FrontPoint is a GE Security Authorized Dealer and Alarm.com’s Preferred Dealer for no-hassle security solutions. For more information, please visit http://www.FrontPointSecurity.com or call 855.296.3945.