Canon Solutions America, Inc. & MOC1 Solutions, LLC Form Alliance

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By going paperless, auto dealers can reduce costs, heighten efficiency and improve productivity.

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Canon Business Solutions is now Canon Solutions America

Dealerships like Fields BMW, Orlando, are using this solution to improve repair order and warranty processes.

A new alliance between Canon Solutions America, Inc., a subsidiary of Canon U.S.A., Inc., and MOC1 Solutions of Glendora, CA, is designed to help auto dealers eliminate the management and storage of paper in their daily operations.

By going paperless, auto dealers can reduce costs, heighten efficiency and improve productivity.

“We knew we had to take our Intelligent Electronic Archiving System or IDEAS one more step if it was to be a total electronic paper-free workflow solution for auto dealers,” says Mark Sinanian, Canon Solutions America Senior Director of Integrated Solutions.

“Once we looked at MOC1’s Fixed Ops SDSTM solution we realized that when coupled with the IDEAS Auto Capture technology we could offer dealers a very powerful automated workflow package which can deliver a huge return on investment and a lean, more profitable bottom line.”

Dealerships like Fields BMW, Orlando, are using this solution to improve repair order and warranty processes.

“From the intake in the service department to the warranty archive, these two products can ensure that dealers have real-time access and on-demand recall of repair order processes and warranty documentation,” says John Mantione, Fields BMW vice president and general manager.

“During a warranty claims audit having IDEAS is the difference of me paying the manufacturer --or the manufacturer paying me!” he added.

Dave Waco, President of MOC1 Solutions, remarks, “Canon’s IDEAS solution is an ideal and complimentary add-on to our solution. It successfully completes our full circle Dealer software solution. IDEAS goes beyond the print and scan archival model. By automatically capturing critical repair order and warranty claims related documentation, the costs and labor associated with the print and scan model are eliminated.

"The IDEAS Auto Capture feature enables all of the information from our WSA™ to be captured, indexed and securely stored in the IDEAS System. We designed WSA™ to give dealers a true “paper free” service department workflow, and IDEAS completes the concept. We look forward to servicing the auto dealer community together with Canon Solutions America, and to providing an unprecedented paperless solution that helps dealers to be more productive and more profitable.”

Both Canon’s IDEAS and MOC1 Solutions’ SDSTM are compatible with most popular dealer management systems. For more information about Canon’s IDEAS call 877-720-7380 or visit us on the Web at For more information about MOC1 Solutions’ SDSTM including WSATM call (888) 662-1972 or visit us on the Web at

About Canon Solutions America, Inc.
Combining the strengths of the former Canon Business Solutions, Inc. and Océ North America, Inc., Canon Solutions America provides industry leading enterprise services, advanced production print technology and large format solutions supported by exceptional professional service offerings. Canon Solutions America helps companies of all sizes to improve their business by increasing efficiency, controlling costs and becoming more environmentally conscious. A wholly owned subsidiary of Canon U.S.A, Inc., Canon Solutions America is headquartered in Lake Success, NY and has nearly 7,000 employees in over 130 offices across the country. For more information on Canon Solutions America, please visit

About Canon U.S.A., Inc.
Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions. With approximately $45.6 billion in global revenue, its parent company, Canon Inc., ranks third overall in U.S. patents registered in 2011† and is one of Fortune Magazine's World’s Most Admired Companies in 2012. In 2012, Canon U.S.A. has received the Readers' Choice Award for Service and Reliability in the digital camera and printer categories for the ninth consecutive year and for camcorders for the past two years. Canon U.S.A. is committed to the highest level of customer satisfaction and loyalty, providing 100 percent U.S.-based consumer service and support for all of the products it distributes. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To keep apprised of the latest news from Canon U.S.A., sign up for the Company's RSS news feed by visiting

About MOC1 Solutions
MOC1 Solutions, LLC, established in 2005 and based in Glendora, California, provides automotive dealers intuitive high-value software solutions that enhance efficiency, profitability, and service management, while creating a better customer experience. Starting in the US market, MOC1’s tablet-based write-up solution Wireless Service AdvisorTM has helped revolutionize the way Car Dealers interact with their service customers across the United States. MOC1 Solutions Fixed Ops Service Drive Solution (SDSTM) technology package (Schedule/ Write/ Track/ Inspect/ Retain) currently integrates with all of the major Dealer Management Systems (DMS’s) across the US and Canada and allows dealerships to bring to life their desired service drive workflow. The SDSTM enables Service Departments to perform a quality write-up while delivering a memorable customer service experience. Additional information about MOC1 Solutions can be found at or by calling (888) 662-1972.

†Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.

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Charles Zinkowski
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