Redmond, Wash. (PRWEB) February 05, 2013
BitTitan, Inc., announces the release of UserActivation, an automated onboarding solution, that can be adapted to any hosted services offering to provide a more efficient onboarding process. The solution combines user-initiated tasks and backend automation that run in parallel to provide a fast and easy onboarding experience for the user. The solution can be integrated with any onboarding process with or without API access.
Key Product Features:
- Automate Every Task: Automate all aspects of the existing customer onboarding tasks with or without API availability.
- Lower Total Cost of Activation: Reduce onboarding costs with a combination of customer self-service activities and backend automation at a fixed cost.
- Onboard Lifecycle Management: Improve the onboarding experience by providing proactive support. Monitor your customer’s onboarding lifecycle and know where they are in the overall process at any time.
- Secure Transition: Eliminate the possible security threats of mishandling user credentials during the migration of existing data by giving end users an interface so easy to use they can onboard themselves.
“UserActivation will change the way hosted service providers approach the onboaring of new customers,” stated BitTitan CEO, Geeman Yip. “By combining customer self-service tasks and backend automation providers can decrease the amount of time it takes to onboard customers and reduce the barrier of entry for smaller organizations that previously could not afford the cost of onboarding consulting services.”
Currently the platform is being used to automate the onboarding of users to Office 365. In this instance users can choose a plan that is right for their organization, sign-up for Office 365 subscriptions, configure accounts and migrate existing data, manage DNS, and configure Outlook. To learn more about this product or to participate in the beta visit, http://office365.UserActivation.com.
The BitTitan team is exhibiting at the Parallels Summit at Caesar’s Palace in Las Vegas Nevada, Feb. 4-6. Summit attendees can visit booth #313 to get a demonstration of the solution and ask questions about how it can optimize their onboarding processes.
UserActivation automates the entire onboarding lifecycle to your services by integrating into existing processes. Users can easily select products, purchase licenses, provision accounts, and migrate existing data to your offering. This automated solution can be customized to perform tasks specific to your environment and reduces the time it normally takes for customers to activate new services. To learn more about UserActivation visit, http://UserActivation.com.
BitTitan provides cloud solutions that simplify and improve IT activities for businesses, governments, healthcare providers, and telecoms in over 50 countries. Its automated solutions can be used to perform high-fidelity email migrations, enable email based workflow intelligence, and automate the on-boarding lifecycle to services. The patent pending technology simplifies enterprise level tasks and makes them available to companies of all sizes at a fraction of the cost. BitTitan is globally recognized for its products that include MigrationWiz, SmtpLogic and UserActivation. To learn more about BitTitan visit, http://BitTitan.com.