ServicePower Acquires Stratix Field Service Mobile Software to Accommodate Growth in BYOD

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Hybrid HTML5 browser-based application runs on any device or operating system in the field

The acquisition levels the competitive mobile landscape for us and reinforces our position as the only company that can provide a complete, global field-management platform.

Workforce management solutions provider ServicePower has acquired Stratix Corporation’s Software Division and Field Service Mobile software, giving the company a platform-agnostic product that supports the growing corporate Bring-Your-Own-Device trend.

The HTML5-based mobile dispatch software, which will be rebranded under the ServicePower ServiceMobility product set, runs on virtually any device and operating system. In a constantly evolving mobile environment, the application gives companies the ability to pursue a BYOD strategy for employees and contractors in the field.

“The acquisition levels the competitive mobile landscape for us and reinforces our position as the only company that can provide a complete, global field-management platform,” said Mark Duffin, CEO of ServicePower. “The flexibility of the platform positions us for future growth and allows us to continue delivering a seamless, end-to-end solutions for our field-management clients.”

ServicePower customers can deploy the application on any web-connected smart device. The software works on any operating system, which enables employees and third-party contractors to communicate in real time about job status or GPS location.

The Field Service Mobile software also supports enterprise requirements such as disconnected data, signature capture and barcode scanning. Other key work order assignment features include:

  •     Customer information, notes and data collection
  •     Status updates and automated time tracking
  •     Native navigation
  •     Parts integration and service history
  •     Asset verification
  •     Labor codes and pricing

With mobile connectivity and functionality of the software, ServicePower clients benefit from the same real-time job status information from third-party contractors, enabling them to keep their consumers and retail customers engaged and up to date.

For more information, please visit http://www.servicepower.com.

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Challin Meink
Walker Sands Communications
312-267-0064
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