“Earning AAA’s Five Diamonds for 28 consecutive years is a true testament to our ongoing commitment to this iconic resort and world-class destination,” said General Manager Bruce Brainerd.
Dana Point, California (PRWEB) February 12, 2013
The Ritz-Carlton, Laguna Niguel, known for its legendary service heritage and dedication to providing unique, memorable and personalized experiences, has earned the American Automobile Association’s (AAA) prestigious Five Diamond award for the 28th consecutive year, garnering the resort the distinction of being the longest tenured AAA Five Diamond-rated property in California.
“Earning AAA’s Five Diamonds for 28 consecutive years is a true testament to our ongoing commitment to this iconic resort and world-class destination,” said General Manager Bruce Brainerd. “We are pleased that AAA has again recognized our dedication to these standards, while our guests express their satisfaction regularly through online media channels such as Trip Advisor, Expedia, Frommer’s, KAYAK and Yelp,” added Brainerd.
With a multi-year $70 million dollar investment strategy, the resort has been re-imagined and truly embodies the Southern California lifestyle. A visually stunning experience has been created throughout the property that echoes the Pacific Ocean and active California lifestyle while emphasizing unparalleled Ritz-Carlton service.
The resort’s current effort includes enhancements to all 396 guestrooms, designed to reflect the sparkle of the Pacific Ocean and create a sense of warmth enjoyed while relaxing on the sun soaked beach. New outdoor fireplaces are prominently featured on the patios of first floor oceanfront rooms, providing a respite where guests can celebrate simple pleasures like savoring s’mores or toasting the sunset with a glass of wine.
Chief among the updates was the addition of 180blu, an outdoor oceanfront lounge featuring panoramic views of the California coast and the Pacific Ocean. Raya, a dining experience fashioned by Chef Richard Sandoval, enoSTEAK, a boutique steakhouse featuring local organic produce and grass fed meats, and The Market Place, a grab-and-go lifestyle outlet, highlight new and creative dining options at the resort.
The transformation also included the launch of the resort’s Eco-Adventure Center, bringing exciting and unique eco-adventures to life. Led by expert naturalists, each excursion is dedicated to showcasing Southern California’s natural wonders. Through these adventures, the resort’s surroundings become a natural classroom and living laboratory in which kids, families, adults and groups learn while having fun.
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Located halfway between Los Angeles and San Diego, The Ritz-Carlton, Laguna Niguel sits on a 150-foot bluff with panoramic white-water views of the Pacific Ocean and two-miles of sandy beach. The resort is a re-imagined surfside retreat that awakens guests’ senses with its unique ocean-front setting and remarkable service heritage. As the premiere destination for travelers who desire a playful approach to Southern California luxury, the resort has been the recipient of many awards over the years, but is proud to boast earning AAA Five Diamond status for the 28th year, the longest in California. For additional information or reservations at the resort call 800-241-3333, the hotel directly at 949-240-2000, a travel professional or visit the web site at http://www.ritzcarlton.com/LagunaNiguel.
The Ritz-Carlton Hotel Company, L.L.C. of Chevy Chase, Md., currently operates 81 hotels in the Americas, Europe, Asia, the Middle East, Africa, and the Caribbean. More than 30 hotel and residential projects are under development around the globe. The Ritz-Carlton is the only service company to have twice earned the prestigious Malcolm Baldrige National Quality Award which recognizes outstanding customer service. For more information, or reservations, contact a travel professional, call toll free in the U.S. 1-800-241-3333, or visit the company website at http://www.ritzcarlton.com. The Ritz-Carlton Hotel Company, L.L.C. is a wholly owned subsidiary of Marriott International, Inc. (NYSE: MAR)