Jacksonville, Florida (PRWEB) February 14, 2013
The two day workshop, taking place at the Hyatt Regency Jacksonville Riverfront, is an opportunity for experts to train, motivate, inspire, coach and provide valuable takeaways for attendees to employ immediately as they focus on the importance of superior customer service. The workshop will focus on the best delivery of customer service. Tools will be provided for immediate and effective implementation, and you will gain specific advice, inspiration and motivation.
The agenda of this workshop highlights Jason Young, a former senior-level manager at Southwest Airlines. Jason Young, the author of Culturetopia, has been called a “rare breed” when it comes to developing leaders, teams, and customer service initiatives. As a former leader at Southwest Airlines, Jason learned the value of a high-performance workplace culture, where people can do their best work. During his 10-year tenure with Southwest, he was a key driver in creating and developing the company’s innovative training programs for its people-first leadership and customer culture that have become renowned in the business world today.
“We are so thrilled that Event Glide has chosen Jacksonville for their 2013 workshop. Jacksonville is the perfect destination for a meeting. Jason Young, a former Senior Manager with Southwest Airlines, is a dynamic speaker who will be sure to make this a powerful and unique seminar on Customer Service.”
Karen Townsend, Visit Jacksonville
The workshop is for anyone who focuses on customer service; whether you interact directly with customers or lead a team within your organization, you are responsible for the customer experience. Individual attendees or teams, front-line staff and upper management are a great audience for this type of workshop. Event Glide has partnered with the University of North Florida to provide Continuing Education Units (CEUs) for all attendees.
For additional information, to request a full agenda or to register for this event, please contact Event Glide at 855-345-4331 x702. Please feel free to inquire about group discounts and early bird rates.
About Event Glide
Event Glide is a Professional Development Company with a core competency in meetings, and has a focus on achievement, innovation and knowledge. Event Glide understands the importance of professional development and offers events that are the most relevant and outstanding in the industry.