Charlotte, North Carolina (PRWEB) February 26, 2013
Seva Call (Save-A-Call) has launched in Charlotte, NC. Across the coast, the free service has been finding and connecting consumers to local service professionals within minutes. Now, it will help Charlotte residents connect to the “right” professional fast. A Harris poll found that 72% of customers consider wait times for speaking with a live representative is too long.
Charlotteans will be able to hear from an available service professional in 90 seconds, (rather than 30 minutes), by visiting http://www.sevacall.com, entering their location, availability, and description of the problem at hand. In minutes, Seva Call’s algorithm matches the consumer with three preferred service professionals, and connects them by phone to those standing by to take their call.
In Charlotte, residents can find and contact helpful neighboring professionals- like landscapers, exterminators, handymen, and tutors- without getting tangled in the world wide web. Seva Call filters through the city’s more than 2800 businesses and chooses the best based on proximity, availability, the job needed and even quality control measures like online consumer ratings and reviews, social reputation and interactions, call analytics, and other forms of consumer and business feedback.
By using Seva Call, Charlotte customers save time and energy when finding the skilled professionals who match their schedules and needs and can answer any of their questions or concerns right away. Of course, not only consumers, but businesses also will benefit from using Seva Call. When Seva Call receives a request from a consumer, the request will be relayed to the appropriate businesses by email, phone call, or text message. Once the business receives that request, they will have the opportunity to accept/reject the client based on details provided, saving valuable company time.
“Searching the net for the service provider around the corner has been anything but hospitable. Quickly and easily talking to area professionals is just more neighborly. That’s why Charlotte will love it ” - Seva Call cofounder Gurpreet Singh
In the near future, the Seva Call team will launch its iPhone and Android app so that customers can enjoy the same instant responsiveness to their service needs even when they are far from home. This will certainly help even more busy Charlotte residents.
Seva Call raised $1.3 million in Series-A funding from angel investors and venture capitalists last fall and has launched in 16 cities across the United States including New York, Washington, Baltimore, Philadelphia, and Boston. Connect on Facebook, Twitter, and YouTube.