Exeter, NH (PRWEB) February 19, 2013
New Hampshire IT staffing firm Digital Prospectors has been recognized as one of the top staffing organizations in North America by being included on Inavero’s 2013 Best of Staffing™ award winners list in both the Talent and Client areas.
Presented in partnership with CareerBuilder, Inavero’s fourth annual Best of Staffing lists provide the only statistically valid, objective, service quality benchmarks in the staffing industry and reveal which staffing agencies are delivering exceptional service to their clients and the permanent and temporary employees for whom they find jobs.
Inavero creates two lists. One ranks service for those seeking jobs (Talent) and one ranks service for employers looking to fill positions (Clients). DPC is the only IT and engineering staffing company headquartered in New England to make both lists.
“Being recognized as a top staffing agency in North America is an honor and we thank Inavero and CareerBuilder,” said DPC President Jessica Catino. “Gaining the approval and continued satisfaction of both our clients and job seekers is a true testament to the DPC IT staffing approach. We focus on matching the right people with the right opportunities.”
Inavero’s lists highlight a growing divide among staffing industry leaders and laggards, and identifies DPC as one of the best staffing agencies for companies and job candidates to call when they are in need.
“Few things are more important to companies than the employees you hire,” said Inavero Founder and CEO Eric Gregg. “The same holds true for candidates on their quest for employment. Staffing agencies have proven to successfully connect companies with permanent and temporary employees. Since the end of the recession, the staffing and recruiting industry has created more jobs than any other single industry in the country (according to Bureau of Labor statistics), yet so many companies and job candidates don’t take advantage of this expertise and resource. Our hope is that both companies and talent use the Best of Staffing lists as a benchmark to help select a staffing agency that can either secure the talent or employment opportunity they need.”
Less than 1% of all staffing agencies in North America receive the Best of Staffing award for service excellence. Utilizing the Net Promoter® methodology, the 2013 Best of Staffing winners achieved satisfaction scores more than double the industry average. DPC scored 24% higher than the national average of all winners on the Talent side and 12% higher than the national average of all winners on the Client side.
This stark contrast in scores shows that firms who have earned their way onto the 2013 Best of Staffing lists truly stand out for their service quality. DPC received satisfaction ratings of 9 or 10 out of 10 from 76.2% of their permanent and temporary employees (significantly higher than the industry’s average of 48%), and satisfaction ratings of 9 or 10 out of 10 from 78.3% of their clients (significantly higher than the industry’s average of 39%).
®Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld. Net Promoter Score is calculated by taking the percentage of respondents who, on a scale of 0 to 10, rate their likelihood to recommend the staffing agency with a score of 9 or 10 (promoters) and subtracting the percentage who rate the staffing agency a 6 or lower (detractors).
Inavero administers more staffing agency client and talent satisfaction surveys than any other firm in the world. Inavero’s team reports on satisfaction surveys from more than 500,000 staffing agency clients and talent each year and the company serves as the American Staffing Association’s exclusive research partner.
Inavero’s Best of Staffing™ is the nation’s only award that recognizes staffing agencies that receive remarkable reviews from both their clients and from the people they help find jobs (employed talent). The Best of Staffing winner lists are a central place that businesses and talent go to find the best staffing agencies to call when they are in need.
With clients in industries such as aerospace, defense, healthcare and more, DPC has become known for its success in recruiting and placing engineers and IT professionals in the software, firmware, hardware, mechanical and electrical engineering markets. DPC’s primary technical focus areas are in embedded systems engineering, health information systems, and web services/cloud computing. Since DPC’s founding in 1999, the firm has been recognized as a "Best Company To Work For" by Business NH magazine, a "Top IT Services Company" by Inc. Magazine, a "Most Reliable Staffing Agency" in Forbes Magazine, and a "Top Ranked Staffing Firm" as well as "Fastest Growing Staffing Firm" by Staffing Industry Analysts.
Media Contact: Don Catino, 603.772.2700 or dcatino(at)dpcit(dot)com