Pittsburgh, PA (PRWEB) February 21, 2013
Offerchat, a live support chat tool that helps online businesses and ecommerce websites increase conversions and sales through real time chat with their customers and e-store visitors, releases a new feature that fully integrates Offerchat live chat with a popular desktop instant messaging application called Pidgin. This is the first of a series of full instant messaging integrations being developed by the Offerchat Dev Team.
The convenience of using an IM (or instant messaging) client such as Pidgin is known far and wide. Through IM clients, one can easily streamline all chat communications from various networks in one interface.
Integrating an Offerchat live chat account with Pidgin allows a user to receive and reply to customer chats in the Pidgin interface while also being available for chat conversations with business contacts in other networks and social media chat services.
Another attractive benefit of integrating live chat activities on Pidgin is the additional notification alerts (sounds and blinkers) on the task bar when the application is minimized.
Consequently, it makes delivering live chat customer support more focused compared to using the web based dashboard wherein the Offerchat dashboard tab competes with other opened browser tabs for your attention.
“There are more IM integrations to be released in the very near future”, reveals one of the Offerchat developers.
The company has opened the IM clients integration feature to all users without imposing an additional fee to enable it. IM integration, along with other useful features available only in paid services on other live chat brands, is what sets the company apart in the live chat industry.
“We are still sticking with the commitment of offering a free premium live chat sales and customer support tool for every online business in the web to aid them in their success”, assures Jonathan Kennedy, Offerchat Project Lead. “We will continue on this road for the longest time.”
To sign up for an Offerchat professionally designed live chat tool and get all premium features, visit http://www.offerchat.com. More details on the live chat software for customer support can be found at the website.
Offerchat is a free premium live chat for websites specifically designed to help online businesses increase their conversions and sales. The chat tool is easy to add, full-featured and with no charge. Offerchat is brewed to perfection at Click Labs, Inc. a company based in Cebu City, Philippines. The company specializes in driving search marketing and social media traffic, social web app development and conversion optimization. Each product or service specifically helps small/medium website owners increase online visibility and improve online sales.