(PRWEB) February 20, 2013
Qualfon, a leading business process outsourcing (BPO) and call center service provider, today announced the launch of a second Dumaguete Qualfon facility. The new facility is four floors, over 24,000 square feet, and has a capacity of over 1,300 seats.
Dignitaries, together with Qualfon employees, dedicated the new facility. Dignitaries included Senator Franklin Drilon, Congresswoman Jocelyn Limkaichong, and the Mayor of Dumaguete, Manuel Chiquiting Sagarbarria.
“We are proud to have Qualfon in this Negros Oriental. They have been great for the province and the city of Dumaguete and have become the employer of choice for many people. They are now the largest contact center / BPO organization here and continue to grow and bring more jobs and career growth opportunities to our people and have stimulated the economy in Dumaguete and the rest of the province,” said Congresswoman Jocelyn Limkaichong.
Senator Franklin Drilon keynoted the inauguration ceremony. In his speech, Senator Drilon highlighted how this new Qualfon site provides real jobs to the local community. He continued to say the goal leading into 2016 is for IT-BPO to contribute around $25 billion to the nation’s GNP. The national government is supporting the IT-BPO industry, by instituting incentives and substantial funding for scholarships to develop the workforce talent in this sector.
“Qualfon has been operating in Dumaguete since 2010 and we are honored to recognize this new facility, as well as our employees, and show them that we are proud of their contributions as members of the Qualfon family," said Scott Warner, Site Director of Qualfon Dumaguete. "The dedication of this building represents our renewed commitment to them and our Dumaguete community."
Qualfon has a strong track record of customer care growth and operational leadership. We have been servicing our BPO clients since our founding in 1996 and, today, we are a $100 million call center company servicing an international base of clients. Qualfon operates in the Philippines, Guyana, Mexico, and Costa Rica and will soon launch operations in the USA. Qualfon has a values-centered culture focused on our people and, in return, our people provide us with outstanding tenure. This tenure helps us achieve great performance and our low turnover helps keep our prices very competitive. http://www.qualfon.com