We are taking a different approach to provider reviews -Chris Rodde, CEO of SeniorHomes.com
Seattle, WA (PRWEB) February 24, 2013
SeniorHomes.com, an industry-leading online directory for seniors and their families searching for senior care and housing, announces the launch of consumer reviews. This new feature will allow residents, family members of residents, and visitors to post reviews for communities listed on SeniorHomes.com. Starting today, reviews can be posted for all assisted living, independent living and memory care communities in the program’s first locations - Washington, Oregon and Arizona. All other markets will launch during 2013.
The new consumer review feature is part of SeniorHomes.com continued efforts to provide objective information to help families make educated decisions related to senior living. Community residents, their family members and community visitors can share their insight into the benefits and features of communities not normally addressed in online descriptions or marketing materials. In addition to writing a review in their own words, consumers have the opportunity to rate a community on specific categories such as activities, food, facility, quality of care, and staff.
“We are taking a different approach to provider reviews,” says Chris Rodde, CEO of SeniorHomes.com, “the feedback we received from consumers is that they want to hear from residents of communities and their families, and we are uniquely positioning ourselves to facilitate that request.”
Senior living providers will benefit from the reviews with the ability to respond to each review that is submitted. The opportunity for the provider to respond will allow them to address any issues and show consumers they appreciate feedback.
To post a review, consumers can simply go to the community profile page on SeniorHomes.com and select the “reviews” tab. For consumers that wish to submit a handwritten response, they can contact their community or the SeniorHomes.com team for a review card.
While the review feature is currently active for communities listed in Washington, Oregon and Arizona, SeniorHomes.com plans to activate the feature for all additional states in waves throughout 2013. The review feature will be active for all 50 states by the end of 2013.
SeniorHomes.com (http://www.seniorhomes.com) is a free resource for people looking for senior housing or senior care for a loved one or themselves. SeniorHomes.com features expert-written articles and a comprehensive directory of care options. For example, check out our Portland assisted living page for a complete listing of nearly 30 facilities in the immediate area.
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If you'd like more information about this topic, or to schedule an interview with Chris Rodde, please call Natalie Vaché at 206-673-4755 or email Natalie at natalie(at)seniorhomes(dot)com