Texas Christian University Improves Integration between Perceptive Content (ImageNow) and PeopleSoft with Shamrock Solutions Custom Scripting

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TCU also enhances evaluation process, improves data capture and ensures data integrity with new e-forms features.

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Shamrock finished our ImageNow scripting and e-forms in less than a month, which was ahead of schedule.

For the past few years, award-winning Texas Christian University (TCU) has used Perceptive Content (formerly ImageNow) and Perceptive e-Forms from Perceptive Software to remove paper, improve workflow and speed student evaluation in the admissions department.

To increase the benefits it derived from its process and content management project, TCU identified several scripting and e-forms development needs. The school turned to Shamrock Solutions, a leading provider of IT professional services, to fulfill these requirements.

“After our initial discovery call it became clear that Shamrock could meet our professional services needs cost-effectively,” said Candace Appleton-Kuntz, Director of Admission Information Technology at TCU.

Shamrock Solutions’ deep knowledge of Perceptive Content and PeopleSoft enabled the company to design and publish several custom scripts to enhance the integration between these systems. One of the scripts empowered Perceptive Content to look in PeopleSoft to see if there are new ACT or SAT test scores pertaining to a student that have not been added to his or her project folder.

As students can take several tests before and during the application process, they often submit new and improved scores before a decision is made that could impact their selection. They often also send in new class rank information, letters of recommendation and other content that an admissions counselor would not typically find without a time-consuming manual search.

If the Perceptive system finds new test scores, an updated class rank or any other new information, it now routes the applicant’s file to an “updated” workflow queue, pulls in the updates and then automatically routes the documents back to the assigned counselor’s queue.

“With Shamrock’s custom scripting, ImageNow and PeopleSoft pull and push data more effectively and we were able to remove some redundant effort,” Appleton-Kuntz said. “These scripts contribute to faster and more informed evaluation decision making.”

The functionality that Shamrock developed adds a time and date stamp each time an e-form is updated and improved data integrity by eliminating the opportunity for users to edit or delete comments made by others involved in the evaluation process.

“The e-forms features that Shamrock Solutions provided do everything we need them to,” Appleton-Kuntz said. “They’ve improved usability, collaboration and data security, and have also automated a couple of data entry steps.”

TCU set ambitious deadlines for its custom scripting and e-forms projects and was satisfied that Shamrock Solutions was up to the task.

“Shamrock finished our ImageNow scripting and e-forms in less than a month, which was ahead of schedule,” Appleton-Kuntz said. “The fact that they had two professional services projects running for us simultaneously and were able to stay organized and responsive with both impressed me.”

As a result of TCU’s satisfaction with Shamrock, the university is planning additional projects to improve the processing of International and Transfer student applications, in addition to various other initiatives within admissions and Technology Services.

“We were so impressed with the turnaround and quality that Shamrock delivered that working on more ImageNow projects with them across the board is a no-brainer,” Appleton-Kuntz said.

About Texas Christian University (TCU)

Founded in 1873, Texas Christian University (TCU), located just five miles from the heart of Fort Worth, is committed to a mission of global understanding, ethical leadership and the pursuit of creative discovery. In 2012, TCU enrolled 9,245 undergraduate and graduate students in 2012, who are participating in 131 undergraduate areas of study, 49 master’s programs and 23 areas of doctoral study. Learn more at http://www.tcu.edu/.

About Shamrock Solutions

Shamrock Solutions is a fast-growing IT professional services company, providing technology solutions to organizations of all sizes and from all industries. Our range of services includes implementation, support, tune-ups, configuration, staff augmentation, project management, and more for Perceptive Software content and process management solutions and Microsoft SharePoint. We also provide “Special Ops” projects that address customized development and integration solutions that help organizations achieve their unique business objectives. Learn more at http://shamrocksolutionsllc.com/.

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