Applications like ours can't live inside of silos. We know that to make an impact on business efficiency and profitability, we have to play well with the tools our partners use
San Francisco, CA (PRWEB) February 27, 2013
Autotask and Anchor today announced an integration partnership that combines the powerful services-automation capabilities of Autotask with Anchor's sync, sharing and collaboration platform to give partners unprecedented ability to monetize and manage cloud storage for their customers. The partnership will help partners gain insight into the cloud storage environment provided by Anchor, including usage statistics, system activity and alerts.
"Autotask is one of the most recognized IT business management software vendors in the market and we are proud to be their partner," said A.K. Kapoor, Co-Founder and Vice President of Sales, Anchor. "We both believe in delivering value to managed service providers so that they can run an effective and profitable business."
The integration will allow any activity within Anchor, which offers a Dropbox-like sync service, to be pushed to Autotask. Companies within Anchor can be mapped to Accounts within Autotask so that tickets are pushed to their appropriate owners. Additionally, ticket due dates, priorities, queues, statuses, and sources can be configured within Anchor.
Integration with solutions like Autotask has helped Anchor capture the interest of partners looking to adopt cloud storage service offerings. "Applications like ours can't live inside of silos. We know that to make an impact on business efficiency and profitability, we have to play well with the tools our partners use," said Pierre Tapia, Co-Founder and Vice President of Product, Anchor. "Our integration with Active Directory, our open API, and now our integration with Autotask only further improves partners’ ability to integrate and automate their service offerings."
Integration with respected vendors like Autotask will be a key focus for Anchor in 2013 and beyond, with a commitment to listening to partners needs and enhancing their ability to manage client offerings effortlessly.
“One of Autotask’s primary goals is to offer strong integrations with the industry-leading tools and services our clients use to support their end-user customers,” said Len DiCostanzo, Autotask Senior Vice President of Community & Business Development. “Providing seamless access to Anchor’s unique file synching and sharing capabilities is a real benefit to our users and helps them extend the services they can offer to their prospects and clients.”
In addition to the partnership with Autotask, Anchor is continuing its expansion in the channel with the release of its SaaS (hosted) offering for partners. Partners will now be able to choose between hosting their customer’s data within their own infrastructure or using Anchor's infrastructure to build their cloud storage business.
For more information on Anchor please visit AnchorWorks.com
Anchor is a leading provider of file sync, sharing, and collaboration software for the MSP channel. Anchor was founded in 2011 and is privately financed. The company is headquartered in San Francisco, California. For more information, please visit AnchorWorks.com or call 415-541-9002.
Autotask Corporation provides the world's leading hosted IT business management software to streamline and optimize business processes for technology solution providers. The software integrates a broad range of critical business systems, including customer relationship management (CRM), service desk, tech scheduling, project management, billing and reporting, and provides real-time service delivery intelligence to help users understand the factors that drive their business and their profitability.
Autotask is accessible from virtually any computing or mobile device connected to the Internet and features a world-class API that seamlessly integrates with the other systems and tools that providers rely on to run their businesses.
For more information about Autotask Corporation and products, please visit http://www.autotask.com or call +1 518 877 0566 Ext. 1.
Pierre Tapia, VP Product
Office: 415-541-9002 ext. 506
Carlo Tapia, Marketing Lead
For Autotask Corporation
Bruce J McEwing, Director, Corporate Communications
Office: 518-720-3500 ext. 1220