A-lign CPAs Continuously Receives 5 Star SSAE 16 Performance Ratings

Share Article

A-ligns management team recognizes the value of customer loyalty which is obtained by consistently providing superior service. Their Client Experience Survey is a vehicle to measures customer satisfaction and allows suggestions for improvement.

Scott Price, Managing Director

Our primary goal is to build relationships with our clients, and our philosophy is to be as attentive and helpful to existing customers as we are to potential customers, since they are the foundation of our business."

Once again A-lign achieved an overall 5 out of 5 star ratings for their work throughout the 2012 calendar year.

The survey was designed to receive feedback about the audit (SSAE 16) experience and consists of numerous questions about the engagement team’s performance, their understanding of the customers business, their overall knowledge of the work, as well as allowing for comments and suggestions.

A-lign CPAs prides itself on their client relationships, and they practice a business model that ensures they extend their customer service to their clients on a year round basis. While many service providers consider the job done once they have received final payment of their work, A-lign chooses a different approach and views that time as an opportunity to improve upon their skillset.

“Our primary goal is to build relationships with our clients, and our philosophy is to be as attentive and helpful to existing customers as we are to potential customers, since they are the foundation of our business. This allows our firm to grow due to repeat customers, as well as referrals” commented A-ligns’ Managing Director Scott Price. “Our Customer Experience Survey is one of several tools we have in place to ensure we are providing an excellent product.”

A-lign CPAs provides risk advisory and regulatory compliance services to companies world-wide. Their team of audit professionals have world renowned experience in providing SSAE 16 (SOC 1) Services, AT 101 (SOC 2) Services and Web Trust/SysTrust (SOC 3) Services. They have held key positions with Big 4 accounting firms, and have completed hundreds of financial audits, SAS 70/SSAE 16 audits and other attestation services.

A-lign Security and Compliance Services, a national information security company, is also under the A-lign umbrella, and is certified by the PCI Security Standards Council (“PCI SSC”) as a Qualified Security Assessor Company.

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Susan Dial
Visit website

Media