Excellence Community Management and RMI Management Arm Community Managers with iPads, Using Technology to Help Clients and Homeowners

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Excellence and RMI Management, FirstService Residential Management companies, are leading the community association management industry in using technology to better serve the needs of their client; the latest example is the new iPad minis. Excellence and RMI are now providing to all of their community managers.

The ability of our community managers to meet with these board members when it’s convenient for them and to have access remotely to real time information is invaluable.

Excellence and RMI Management, FirstService Residential Management companies, are leading the community association management industry in using technology to better serve the needs of their clients. The latest example is the new iPad minis. Excellence and RMI are now providing to all of their community managers.

Excellence and RMI have long provided their clients, homeowner association (HOA) board members, with access to an interactive website. This website enables HOA board members to view reports associated with their community in real time. This includes the HOA’s budget, committee reports and updates on the status of homeowner inquiries.

Now, Excellence and RMI are arming all 95 of their community managers with an iPad mini. Community managers can now access vital information during board meetings and whenever and wherever they need it.

“Our clients, homeowners that have volunteered to serve on their association’s board of directors, are busy people,” said Steven Parker, president of RMI. “The ability of our community managers to meet with these board members when it’s convenient for them and to have access remotely to real time information is invaluable. “

Now, during HOA board meetings, community managers can pull up an association’s account. This enables board members to have the most current information on homeowner accounts, architectural logs and budget information.

Additionally, the iPad minis can provide audio records and additional note-taking capabilities. This enables the community manager to draft minutes to meetings in real time without a processing delay.

The technology also reduces paper waste as community managers and board members can walk a neighborhood and take notes electronically, including taking and storing photos.

Excellence and RMI and their 95 community managers work with more than 385 community associations statewide.

About Excellence and RMI Management
Excellence and RMI Management are subsidiaries of FirstService Residential Management (FSR). FSR is the largest manager of residential communities in North America, overseeing more than 5,600 properties and over 1.3 million residential units. Excellence and RMI employ more than 750 people statewide and manage hundreds of the most successful and recognizable communities and neighborhood associations, representing more than 145,000 homes.

For more information, visit http://www.excellencemgmt.com or http://www.rmillc.com.

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Ashley Storey
RMI Management
702-940-7115
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