San Francisco, CA (PRWEB) March 05, 2013
FreeCRM.com, the world’s number one CRM cloud service for customer relationship management with over 280,000 subscribers worldwide today announced that SoftLabs, a leader in information technology and communications with core competency in application development and quality assurance services worldwide, has selected FreeCRM.com to be its SaaS CRM solution for its 14 person operations, sales and support staff. Leveraging FreeCRM.com’s comprehensive suite of CRM features, SoftLabs can now track sales pipeline data and analyze sales forecasts, automate contact and lead management, customer service and marketing with the world's most comprehensive CRM using the Professional version of FreeCRM.com.
Using FreeCRM.com’s powerful lead management and sales pipeline automation solution, SoftLabs can quickly load in leads, automate web forms and online forms integrating the SoftLabs web site with the back-end CRM system. Web forms automate the process of capturing visitors or users information from the SoftLabs website and e-commerce system directly into the CRM using the web services API in FreeCRM.com. SoftLabs also utilizes the easy import feature of FreeCRM.com, allowing them to quickly load Excel spreadsheets and import data from Sage ACT and Salesforce.com.
SoftLabs sales associates can now utilize the powerful CRM sales pipeline tracking and management dashboards, identifying which leads are at what stage of the deal making process – from tracking leads, prospects and opportunities to the step by step sales process in developing proposals, quotes, POC or pilot programs, FreeCRM.com automates every step and provides powerful reporting tools that allow SoftLabs management to get a finger on the pulse of their business every step of the way.
FreeCRM.com is a cloud CRM platform that helps employees collaborate and connect easily with customers like never before and is a great alternative to SalesForce.com. Low cost, low risk and quick results are achieved with no long-term contracts in the world’s most popular CRM. Customers can utilize the free version of the CRM or choose to upgrade to the more powerful Professional editions to add enhanced features and support.