Tennessee’s Largest Health Benefit Plan Company Upgrades to Infolinx™ WEB 3.2

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Accessibility and Compliance of Claim Information Paramount

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Contemporary technology, an industry-leading feature set, and a focus on industry compliance underpin our enterprise solution offerings.

Infolinx™ System Solutions, a leading provider of enterprise physical records management software, announced the upgrade to Infolinx WEB 3.2 by Tennessee’s oldest and largest not-for-profit health plan, serving nearly 3 million members. Initially implemented in 2008, this latest upgrade enhances the functionality surrounding the tracking of claim related documents housed in folders and boxes as they travel to and from departmental storage to shelves and pallets in offsite storage facilities. The application includes sophisticated retention schedule functionality managing the archiving and eventual destruction of records enabling compliance with strict healthcare industry regulations.

“Contemporary technology, an industry-leading feature set, and a focus on industry compliance underpin our enterprise solution offerings.” said Tim Butler, Infolinx Managing Director. “The upgrade of Infolinx WEB physical records management software at this health benefit plan company plays a crucial role in the maintenance of institutional integrity by ensuring information accessibility and privacy as well as achieving legal compliance.”

Available to new clients or those wishing to upgrade from previous versions, the version 3 feature-set includes:

A completely redesigned Web 2.0 interface with context-sensitive help, making extensive use of Ajax, and compatible with IE, Firefox, Chrome, and Safari browsers

New data manipulations tools including the introduction of range-based data fields, keyword-searching, and delete/undelete/expunge capability

The introduction of Microsoft Reports supporting on-demand or scheduled out-of-process execution and delivery

E-mail-based workflow notifications initiated by virtually any application action or data change

Expanded Request functionality

Advanced support for Retention, Legal Holds, and Citation reference

Deepened Security Model allowing for advanced data/functionality hybrid configuration

Contemporary technical platform compatibility including support for Server 2008, SQL Server 2008/2012, Oracle 11g, IIS 7.0 and ASP.NET 3.5

Optional Features such as Microsoft SharePoint integration, Laserfiche integration, O’Neil RM Bridge integration, Iron Mountain integration, Space Management are also available.

About Infolinx™
Infolinx System Solutions is a leading provider of DoD5015.2-certified enterprise physical records management software. Full life cycle records management for archives, records centers and file rooms includes integrated Enterprise Content Management, third-party warehouse integration, robust searching, online requesting, complete audit history, location reconciliation, supply item ordering, retention schedule and legal holds management, integrated RFID technology, space management with charge-back functionality, extensive reporting capability, advanced security configuration, workflow email notifications, and legacy data sharing. Infolinx maintains clients within all major business segments and the public sector. Infolinx System Solutions Demo.

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Amy S. Hamilton, CRM, CEO

Tim Butler, Managing Director
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