"The eSecuritel program helps protect customer's valuable devices and gives our independent business owners a point of differentiation.”
Atlanta, Ga. (PRWEB) March 12, 2013
Flash Wireless, a nationwide mobile virtual network operator and wireless distributor for ACN, the world's largest direct seller of telecommunications, energy and other essential services people use every day, has selected eSecuritel to provide its subscribers peace of mind and a cost-effective solution to protect their wireless devices.
Cell phones hold the essentials of daily life for many people: contacts, calendars, documents and more. The eSecuritel cell phone replacement program gives subscribers an efficient customer experience with fast phone replacement, the option of monthly payments and online account management.
With the eSecuritel solution, Flash Wireless and ACN Independent Business Owners have up-to-the-minute customer information to serve device protection customers, as well as to monitor the program’s performance through eSecuritel’s Handset Issue Tracking System (HITSTM).
“ACN continuously seeks to provide our customers with desirable products and services that are innovative, economical, and easy to use,” said Michael Whitt, Vice President of Business Development for ACN. “Flash Wireless, with eSecuritel’s wireless insurance and device protection program, delivers an essential benefit for independent business owners and their customers who prefer personalized service and online accessibility. The program helps protect their valuable devices and gives our independent business owners a point of differentiation.”
eSecuritel offers customized device protection programs that strengthen wireless carrier and dealer customer loyalty, while reducing churn and building additional revenue streams. With Flash Wireless, eSecuritel is expanding to offer mobile virtual network operators the same great benefits as more traditional bricks and mortar customers. The programs protect a wide range of devices against loss, theft, damage, malfunction and issues experienced beyond the handset manufacturer’s conventional warranty.
Since 2001, eSecuritel has provided wireless carriers, dealers and resellers with cell phone protection and replacement programs that deliver an unparalleled customer experience to program subscribers. eSecuritel provides phone protection for new, used, or prepaid wireless devices against loss, theft and accidental damage as well as mechanical/electronic failure and malfunction. In addition, eSecuritel has other replacement programs that cover every stage of the handset life cycle, including buyer's remorse, manufacturer's warranty, out-of-warranty and customer retention. eSecuritel is a Brightstar Corp. company. For more information, please visit http://www.esecuritel.com.
About Flash Wireless
Flash Wireless is a U.S.-based company that provides wireless service utilizing established and reliable nationwide networks. By offering contract and no-contract plan options at competitive low monthly rates along with a commitment to outstanding customer service, Flash Wireless is a preferred choice for wireless service.