Edmunds.com Recognizes Capital Volkswagen with 2013 Five Star Premier Dealer Award

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Capital Volkswagen has been honored with the inaugural Five Star Premier Dealer Award from Edmunds.com, the premier resource for car shopping and automotive information. The award, presented last month at the National Automobile Dealers Association (NADA) Convention and Expo in Orlando, Florida, recognizes car dealers who earned the highest marks for customer satisfaction in Edmunds.com’s Dealer Ratings and Reviews.

Capital Volkswagen has been honored with the inaugural Five Star Premier Dealer Award from Edmunds.com, the premier resource for car shopping and automotive information. The award, presented last month at the National Automobile Dealers Association (NADA) Convention and Expo in Orlando, Florida, recognizes car dealers who earned the highest marks for customer satisfaction in Edmunds.com’s Dealer Ratings and Reviews.

“Edmunds.com believes that customer service should be the number one priority for any dealership that wants to be successful,” says Edmunds.com President Seth Berkowitz. “Capital Volkswagen presents a model for customer satisfaction, and we congratulate its entire staff for creating an exceptional car buying experience.”

Capital Volkswagen is one of only two Tallahassee area dealers to win Edmunds.com’s 2013 Five Star Premier Dealer Award. A total of 95 dealerships from 33 U.S. metropolitan markets were recognized with the award. The Los Angeles market is home to the most award winners with 15, followed by the Boston and New York City markets with 10 apiece.

“We share Edmunds.com’s belief that customer satisfaction should be the number one priority for all dealerships. Our daily goal is to make sure that every customer contact ends with a satisfied and happy customer,” said Capital Volkswagen general manager Crawford Atkins. “We are very proud to be recognized for our efforts towards customer satisfaction and look forward to upholding such a high standard.”

Only participants in Edmunds.com’s Premier Dealer program were considered for the 2013 Five Star Premier Dealer Awards. To be eligible for the award, the dealership must have earned an average customer review rating of five stars on Edmunds.com – with a minimum of 20 reviews during the previous two years – as of January 17, 2013.

The full list of Edmunds.com’s 2013 Five Star Premier Dealer Award winners can be found at http://edmu.in/TURykC.

Tallahassee area car shoppers can see all the inventory and deals available now at Capital Volkswagen.

About Edmunds.com, Inc.:
At Edmunds.com, we’re committed to helping people find the car that meets their every need. Almost 18 million visitors use our research, shopping and buying tools every month to make an easy and informed decision on their next new or used car. Whether you’re at the dealership or on the go, we’re always by your side with our five-star Edmunds.com iPhone and iPad apps and our Edmunds.com Android App. Our comprehensive car reviews, shopping tips, photos, videos and feature stories offer a friendly and authentic approach to the automotive world. We’re based in Santa Monica, Calif., but you can connect with us from anywhere by following @Edmunds on Twitter or by becoming a fan of Edmunds.com on Facebook.

About Crown Automotive Group:
Crown Automotive Group has been in business for over 40 years and currently operates 35 domestic and international automotive franchises in Florida, Ohio and Tennessee, with over 750 employees. The group maintains a laser focus on customer and employee satisfaction, and that philosophy permeates all dealership operations. When it comes time to shop for a new vehicle, parts or service, there's a Better Way to do it. With Crown's everyday low prices and financing, you can shop and be confident that you're getting a great deal. And, with over 100 acres of new and used vehicles, you'll be sure to find exactly what you want. No matter what you're looking for, Crown hopes to find a way to provide it for you. That's why we truly feel we're The Better Way to Buy.

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