Texting to the garage gives our members another option to get on the road as soon as possible. It also makes the process easier for parking attendants, who spend less time on the phone, and more time retrieving vehicles.
Cambridge, MA & New York, NY (PRWEB) March 26, 2013
Zipcar, Inc., the world's leading car sharing network, and Zingle, the portable text ordering solution, have teamed up as part of a pilot program to give Zipcar members in New York City increased options when retrieving their Zipcar.
Zipcar currently offers more than 2,000 vehicles throughout New York City, many of which are housed in underground parking garages. While members can currently call ahead to ensure their Zipcar is ready upon their arrival, the ability to text their reservation information to participating garages using Zingle in advance makes this process even easier. Members can text “ZIP” plus the Zipcar vehicle name and their pick-up time to participating garages, and will then receive a confirmation text that the vehicle is being retrieved.
“We’re excited to be adding new levels of convenience for our Zipcar members in New York City through this new program with Zingle,” said Nicole Mozeliak, Zipcar regional vice president. “The option to text the garage gives our members another option to get on the road as soon as they arrive at their pick up location. It also makes the process easier for parking attendants, who can spend less time on the phone, and more time retrieving vehicles.”
Zipcar initially integrated Zingle’s technology with five garages throughout New York City in the fall of 2012, and the pilot program is now rolling out to over 50 garages across New York City.
Zipcar conducted a survey of members who used Zingle to retrieve their Zipcar vehicles from the initial five garages included in the program. Nearly 97 percent of respondents showed high levels of satisfaction with the ease of texting their request to the garage, and nearly 80 percent indicated they would be likely to text the garage in advance for future reservations.
When Zipcar members reserve a vehicle in NYC, they will receive a notice on their reservation email if their reservation is at a participating Zingle garage, along with information on the number to text. For more information on how to use Zingle, visit http://www.Zingleparking.com.
Headquartered in Manhattan, NY with offices in San Diego, CA, Zingle changes the way customers communicate with their favorite businesses by making it as simple as sending a text. Zingle’s text ordering solutions provide the fastest and easiest way for customers to text in their requests. Zingle currently operates throughout the US, Canada and Puerto Rico and provides its texting platforms to valet services, airports shuttles, parking companies, restaurants, hotels and other service-based businesses. Zingle is for customers who hate 2 wait and businesses who hate 2 keep them waiting.
Zipcar is the world's leading car sharing network with more than 777,000 members and nearly 10,000 vehicles in urban areas and college campuses throughout the United States, Canada, the United Kingdom, Spain and Austria. Zipcar offers more than 30 makes and models of self-service vehicles by the hour or day to residents and businesses looking for an alternative to the high costs and hassles of owning a car. Zipcar is a subsidiary of Avis Budget Group, Inc. (Nasdaq: CAR), a global leader in car sharing and vehicle rental services. More information is available at http://www.zipcar.com.
Zipcar and the Zipcar logo are trademarks of Zipcar, Inc.