Bitext Founder Sees the Future of Multilingual Technology in Mobile Devices

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Flexibility key to multilingual semantic technologies, says Valderrábanos

Unlike most linguistic platforms, the Bitext API ‘snaps in’ to existing software.

Antonio S. Valderrábanos, founder of Bitext, recently granted an exclusive interview to the Arnold Information Technology Search Wizards Speak series. Bitext provides multilingual semantic technologies, with probably the highest accuracy in the market, for companies that use text analytics and natural language interfaces. The full text of the interview is available at http://www.arnoldit.com/search-wizards-speak/bitext-2.html.

Bitext is seeing rapidly growth, including recent deals with Salesforce and the Spanish government. The company has added significant and important technology to its multilingual content processing system.

In addition to support for more languages, the company is getting significant attention for its flexible sentiment analysis system. Valderrábanos gave this example: “flies” may be a noun, but also a verb. We say “time flies like an arrow” versus “fruit flies like bananas.” Bitext believes computers should be able to parse both sentences and get the right meaning. With that goal in mind, they started the development of an NLP (natural language processing) platform flexible enough to perform multilingual analysis just by exchanging grammars, not modifying the core engine.

“Our system and method give us a competitive advantage with regards to quick development and deployment,” Valderrábanos said. “Currently, our NLP platform can handle 10 languages. Unlike most linguistic platforms, the Bitext API ‘snaps in’ to existing software.” Usually, the whole customization process takes several days, depending on the number of linguistic structures to detect and the languages involved.

Stephen E. Arnold, Managing Director of Arnold Information Technology and publisher of the influential search industry blog Beyond Search, said, “Bitext is one of the companies delivering useful semantic functionality. The company supports English, Spanish, French, and German as well as a number of other languages. Unlike companies offering a 'rip and replace' semantic solution, Bitext snaps in to existing enterprise applications. Bitext has emerged as a leader in the semantic content processing sector.”

Bitext’s main area of research is focused on deep language analysis, which captures the semantics of text. “Our work involves dealing with word meanings and truly understanding what they mean, interpreting wishes, intentions, moods or desires,” Valderrábanos explained. “We just need to know what type of content, according to our client, is useful for her business purposes, and then we program the relevant linguistic structures.”

“Many vendors advocate a ‘rip and replace’ approach,” Arnold said. “Bitext does not. Its architecture allows the firm’s technology to integrate with almost any enterprise application.”

Bitext already delivers accuracy, reliability and flexibility. In the future, the company will be focusing on bringing those capabilities to mobile applications. “IPads, tablet devices in general, and mobile phones are becoming the main computing devices in a world where almost everybody will be always online. This opens a new whole arena for mobile applications which will have to cater for any single need mobile users may have,” Valderrábanos said.

Arnold said, “For organizations seeking a semantic solution, Bitext warrants a close look.”

About Bitext

Bitext provides B2B multilingual semantic technologies with probably the highest accuracy in the market. Bitext works for companies in two main markets: Text Analytics (Concept and Entity Extraction, Sentiment Analysis) for Social CRM, Enterprise Feedback Management or Voice of the Customer; and Natural Language Interfaces for Search Engines and Virtual Assistants. Visit Bitext at http://www.bitext.com. Contact information is available at http://www.bitext.com/contact.html.

About Stephen E. Arnold, ArnoldIT

Stephen E. Arnold is a technology and financial analyst with more than thirty years of experience. In addition to “Google: The Digital Gutenberg,” he is the author of more than 50 journal articles and a number of other books, including “Internet 2000” and the first three editions of the 600-page encyclopedia of search called “The Enterprise Search Report.” His newest studies of open source search are available from one of the global leaders in technology consulting, IDC, at http://www.idc.com. Visit Beyond Search at http://arnoldit.com/wordpress/ for more information about an audio version of his 2013 Cebit lecture, and http://arnoldit.com/wordpress/2013-new-services-from-arnoldit/ for his free Augmentext information services: The Trend Point, EMRxNow, RxScriptMD, and Gourmet de Ville.

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