Women’s Choice Award: Virginia Hospital Center Is Tops for Patient Experience in Obstetrics

Share Article

Selection of Virginia Hospital Center on list of “Best Hospitals for Patient Experience in Obstetrics” is based on women’s preferences, recommendation rating and clinical excellence

News Image
We are honored to be recognized as one of America’s Best Hospitals for Patient Experience in Obstetrics.

Virginia Hospital Center has received the Women’s Choice Award from WomenCertified® distinguishing it as one of the 2013 Best Hospitals for Patient Experience in Obstetrics. The award is based on robust criteria that include female patient satisfaction measurements as well as clinical excellence considerations. WomenCertified represents the collective voice of female consumers and is a trusted referral source for top businesses and brands identified as meeting the needs and preferences of women.

“We are honored to be recognized as one of America’s Best Hospitals for Patient Experience in Obstetrics,” states James B. Cole, CEO and President of Virginia Hospital Center. “We strongly believe that we have the very best staff, physicians and volunteers, and it is extremely gratifying to know that women in the Washington DC area and WomenCertified have recognized the talent and dedication of our team that leads to an outstanding patient experience.”

Women make or influence more than 90 percent of health care decisions for themselves and their families, according to a study published by the American Academy of Family Physicians. The Women’s Choice Award signals that a hospital meets high standards regarding a woman’s preferences, and the distinction allows expecting mothers to make an informed decision about where to go for their birthing and maternity care needs.

“Virginia Hospital Center selection by WomenCertified as one of the Best Hospitals for Patient Experience in Obstetrics differentiates it from other choices in the area,” explains Delia Passi, CEO and founder of WomenCertified, and former publisher of Working Woman and Working Mother magazines. “Women have many choices when it comes to maternity care and they set the standard for customer service. Women’s Choice Award recipients have demonstrated extraordinary service in meeting the needs of women and their families, and represent the smart choice for women.”

Hospitals qualify for this highly selective annual list based on an in-depth proprietary scoring process. The scoring incorporates a national, standardized survey of patients' perspectives of hospital care reported by the U.S. Department of Health and Human Services (Hospital Consumer Assessment of Healthcare Providers and Systems) and an analysis that weighs criteria identified as the most important to women for patient satisfaction. Additionally, the scoring incorporates WomenCertified’s in-depth research on customer satisfaction among women, including a joint study on customer satisfaction by gender conducted with the Wharton School of the University of Pennsylvania. Hospitals were also screened based on clinical criteria.

“Recognizing the best hospitals for obstetrics nationwide that are women-friendly and align with women’s identified preferences is important to our mission at WomenCertified, where women help other women with tough, consumer decisions,” Passi concludes. “Most importantly, when a woman sees the Women’s Choice Award at her local hospital, she’ll know the hospital values her experience as a critical component of her and her loved one’s care.”

About Virginia Hospital Center
For over 65 years, Virginia Hospital Center has provided exceptional medical services to the Washington metropolitan area. Virginia Hospital Center is a 342-bed, state-of-the-art facility offering comprehensive healthcare and multiple Centers of Excellence including Cardiology & Cardiovascular Surgery, the Reinsch Pierce Family Center for Breast Health, Neuroscience, Oncology, Total Joint Replacement (hip and knee), Women & Infant Health, Bariatric Surgery and Urology. One of America’s 100 Top Hospitals®, Virginia Hospital Center is a teaching hospital, long-associated with Georgetown University’s School of Medicine, and accredited by The Joint Commission and Licensed by the Commonwealth of Virginia Department of Health. For additional information, please visit http://www.virginiahospitalcenter.com.

About WomenCertified®
WomenCertified®, the voice of female consumers, awards businesses and brands based on consumer experience. WomenCertified represents the collective voice of women so they can help each other identify businesses that deserve our loyalty and referrals. WomenCertified awards businesses and brands that meet a higher standard of customer experience the Women’s Choice Award. The Award is based on surveys of tens of thousands of women, as well as research conducted in partnership with the Wharton School of the University of Pennsylvania on what drives the consumer experience for women vs. men, which led to the development of the Female Consumer Satisfaction Index. Visit http://www.womencertified.com.

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Adrian Stanton
Virginia Hospital Center
703-558-6319
Email >
Visit website