Leicester, Leicestershire (PRWEB UK) 23 March 2013
John A. Stephens Ltd is one of the largest and busiest independent builders’ merchants in the East Midlands. It has built its success on continually developing the wide range of services and products it has to offer to customers, both private individuals and contractors.
Formed in 1967 and still family owned and run, the company’s seven acre site in central Nottingham has an extremely well equipped wood shop offering a timber cutting and machining service.
In addition to a Striebig vertical panel saw it contains a range of classical machinery including a Wadkin BRA cross-cut saw, a Stenner wide band saw, a Wadkin BCC spindle moulder and a Tecnica planer/thicknesser.
To ensure that each piece of machinery remains in tip-top working order, John A. Stephens has had a service contract with T.M. Services & Spares for more than seven years.
Said timber manager Dean Monks: “As all of the machines are heavily used on a daily basis, we like to have them serviced regularly every three months. I believe it’s crucial to keep on top of machine maintenance as regular servicing gives us the advantage of nipping any major, costly problems in the bud.”
John A. Stephens had been using a Nottingham firm of service engineers but as they could not service the planer/thicknesser it was decided to look for a company that could maintain all of their machines. After selecting T.M. Services & Spares they have remained with them ever since.
Said Dean Monks: “In today’s economic climate you have to pick your partner suppliers carefully. I am more than happy with T.M. because of their engineers’ competence, fast response and extremely helpful staff. This is something that unfortunately you do not experience with many companies today.
“We aim to give our customers a good service and expect the same level of commitment from our suppliers, which is something we have always received from T.M.”
John A. Stephens Ltd, which also has a branch at West Bridgford on the edge of Nottingham, has an annual turnover of £21m, of which some 12-15% is accounted for by timber sales.
For nearly 30 years, T.M. Services & Spares has repaired and maintained a wide range of industrial woodworking machinery. Founded in 1984 by ex-Wadkin engineer Tony Morris, the company is focussed on offering a top class machinery maintenance service.
The company has grown to become one of the UK’s most respected woodworking machinery service specialists, providing nationwide coverage. It offers a rapid response to breakdowns as well as delivering regular service programmes.
Its highly trained field engineers, who are amongst the most experienced in the UK, can repair most types of woodworking machinery. T.M. Services prides itself in being able to source parts and technical assistance for even the oldest of woodworking machines.