Socrata Introduces GovStat to Democratize Performance Management in Government

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GovStat offers a fresh approach to helping government leaders keep their promises to constituents and empower employees to make fact-based decisions, every day.

Open data market leader Socrata today announced the release of GovStat, a Connected Performance Management Platform expressly designed to help government leaders apply data to every aspect of their decision-making, while involving citizens in the process.

Beth Blauer, who joined Socrata after five years as director of Maryland’s acclaimed StateStat program, led the development of the new system from the ground up. “We designed GovStat to help leaders in government implement a successful performance program based on the way people work and collaborate in the real world. We focused on humanizing data access, shattering silos and simplifying the entire process, from setting goals to communicating performance,” says Blauer.

Innovators in the State of Hawaii, County of San Mateo, City of Edmonton, State of Washington, and the State of Maryland are already using GovStat to improve how people, goals and data connect.

GovStat takes advantage of Socrata’s existing open data technologies to put performance data into employees’ hands, so they can collect, visualize and share that data more easily. GovStat also introduces these unique design features:

  • Easy-to-use interfaces to organize performance data from multiple sources into one cloud-based “data warehouse” that all employees can access, without the need for user licenses
  • A consistent language and common definitions for performance measurement across departments
  • Dynamic dashboards that continuously review progress against goals and allow employees to understand how their programs are connected
  • Automatic calculation and reporting of progress against strategic goals
  • Intuitive drag and drop interfaces that give all employees the power to create dynamic reports, and share them with others, instantly
  • An interactive public interface that gives citizens easy access to performance information so they can easily understand what their government is doing and offer feedback

Speaking to the power of getting citizens engaged in performance management, Maryland’s Chief Innovation Officer Mike Powell says, “Both the goals and how we’re going to achieve and measure them are developed with a lot of citizen input. We also let people sort through and research our performance data in whatever way they’d like, based on their own context. We collect a great deal of information that we use to make charts, graphs, maps and pictures that tell a story of departmental performance or government performance. There is no reason why citizens can’t do that too.”

In Maryland, the StateStat initiative has played a central role in helping Governor O’Malley’s team use a data-driven approach to improving outcomes, with great success. In recent years, Maryland has not only seen violent crime drop while school test scores improved, but also maintained a Triple-A bond rating.

CEO and founder of Socrata Kevin Merritt feels certain a revolution in government performance is inevitable thanks to GovStat and the new approach of “connected performance management.” “Government employees will no longer need to put in a request for information, only to wait a month to get one static report about their data,” says Merritt. “They will be able to easily monitor their progress against goal, with up-to-date data, and create reports that update automatically. It’s a massive increase in efficiency.”

Additional Information

Socrata GovStat is generally available now. Please visit: http://www.socrata.com/govstat for more information.

Download the “How-To Guide” to learn the ABCs of implementing a successful GovStat program.

To discover how data-driven management is being implemented in cities, counties, and states, join our upcoming Google+ Hangout, “Why Connected Government Performance? Why Now?” on April 11, 2013. Beth Blauer, Director of GovStat, will host and moderate this live event, which features a panel of government leaders and early GovStat adopters:

  • Jon Walton, Chief Information Officer, County of San Mateo
  • Wendy Korthuis-Smith, Ed.D., Director of Accountability and Performance, Office of the Governor, State of Washington
  • Andrew Anderson P.Eng., Policy Implementation & Evaluation, City of Edmonton

About Socrata

Socrata is a Seattle-based cloud software company, focused exclusively on democratizing access to government data. We help government leaders improve transparency, citizen service and fact-based decision-making by efficiently delivering data to those who need it, in a user-friendly experience on web, mobile and machine-to-machine interfaces.

Delivered as turnkey cloud services, our Data Consumerization products empower governments around the world to unlock the value of their data with unprecedented speed and cost savings. Innovators like the World Bank, Medicare, Data.gov, EnergyStar, New York City, Chicago, San Francisco, Montgomery County, New York State, and Maryland, have all chosen Socrata as the technology platform for their strategic data sharing initiatives. To learn more about Socrata, visit http://www.socrata.com.

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Saf Rabah
Socrata
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